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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Conectys stands out as a premier global business process outsourcing (BPO) firm that offers specialized and award-winning solutions designed to cut costs and accelerate market entry for its clientele. The organization merges skilled multilingual teams with established methodologies and advanced technologies to provide unparalleled User Generated Content (UGC) moderation and Customer Experience (CX) services, including call center support, technical assistance, and virtual assistant offerings in more than 35 languages, available around the clock. At the heart of its operations is ConectysOS, the company's proprietary Contact Center Software as a Service (SaaS) platform, which has been recognized as a finalist for the Automation Project of the Year. This platform includes essential features such as quality monitoring, workforce management, and real-time analytics, all provided at no extra charge to clients. For businesses worldwide confronting issues like rapid growth and market upheaval, Conectys proves to be a reliable BPO partner that not only minimizes costs but also enhances the speed of service deployment, ensuring that clients can navigate challenges effectively and efficiently. Furthermore, the company’s commitment to innovation and excellence positions it as a leader in the industry, consistently adapting to the evolving needs of its clients.

Description

Elite Image Moderation and Beyond. Explore a quicker and more effective approach to maintaining the integrity of user-generated content. Due to the intricate nature of context and nuance, our team of human moderators is adept at identifying violations that might not be clear-cut and making final decisions on images that adhere to your brand’s criteria. Our Automated Intelligent Moderation (AIM) API service provides round-the-clock safeguarding against the potential hazards of user-generated content on your brand platforms—identifying and eliminating inappropriate images instantly. This exceptional solution combines the advantages of both automated systems and live moderation through a single, user-friendly API. Utilizing advanced AI technology, our system identifies images likely to contain problematic content, thereby reducing the number of submissions that need human assessment. The remaining content is then prioritized for review by trained professionals who can spot any further violations, ensuring a thorough moderation process. Together, these elements create a robust defense for your brand’s online presence.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat Yes 
Drupal No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Joomla! No 
Kayako Yes 
LivePerson Automotive Yes 
Microsoft Dynamics 365 Yes 
Microsoft Excel Yes 
Microsoft Word Yes 
Movable Type No 
OTRS Yes 
Quickwork No 
Salesforce Yes 
SolarWinds Network Performance Monitor (NPM) No 
WordPress No 
Zendesk Yes 
bbPress No 

Integrations

Adobe Acrobat No 
Drupal Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Joomla! Yes 
Kayako No 
LivePerson Automotive No 
Microsoft Dynamics 365 No 
Microsoft Excel No 
Microsoft Word No 
Movable Type Yes 
OTRS No 
Quickwork Yes 
Salesforce No 
SolarWinds Network Performance Monitor (NPM) Yes 
WordPress Yes 
Zendesk No 
bbPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Conectys

Founded

2004

Country

United States

Website

www.conectys.com/digital-solutions/

Vendor Details

Company Name

WebPurify

Founded

2009

Country

United States

Website

www.webpurify.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Robotic Process Automation (RPA)

Analytics No 
Attended Automation No 
Code-free Development No 
Image Recognition No 
Optical Character Recognition No 
Process Builder No 
Third Party Application Integration No 
Unattended Automation No 

Product Features

Content Moderation

Artificial Intelligence No 
Audio Moderation No 
Brand Moderation No 
Comment Moderation No 
Customizable Filters No 
Image Moderation No 
Moderation by Humans No 
Reporting / Analytics No 
Social Media Moderation No 
User-Generated Content (UGC) Moderation No 
Video Moderation No 

Alternatives

Alternatives

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