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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Conectys stands out as a premier global business process outsourcing (BPO) firm that offers specialized and award-winning solutions designed to cut costs and accelerate market entry for its clientele. The organization merges skilled multilingual teams with established methodologies and advanced technologies to provide unparalleled User Generated Content (UGC) moderation and Customer Experience (CX) services, including call center support, technical assistance, and virtual assistant offerings in more than 35 languages, available around the clock. At the heart of its operations is ConectysOS, the company's proprietary Contact Center Software as a Service (SaaS) platform, which has been recognized as a finalist for the Automation Project of the Year. This platform includes essential features such as quality monitoring, workforce management, and real-time analytics, all provided at no extra charge to clients. For businesses worldwide confronting issues like rapid growth and market upheaval, Conectys proves to be a reliable BPO partner that not only minimizes costs but also enhances the speed of service deployment, ensuring that clients can navigate challenges effectively and efficiently. Furthermore, the company’s commitment to innovation and excellence positions it as a leader in the industry, consistently adapting to the evolving needs of its clients.

Description

VidSentry is an advanced AI-driven platform designed for video content moderation, capable of identifying hate speech, graphic violence, explicit material, weaponry, drug-related activity, harmful audio, and on-screen text in over 40 languages, including unique handling of multilingual code-switching that sets it apart from other services. Key features include: - Precise frame-by-frame redaction of inappropriate content. - Assurance of zero racial bias across various skin tones, with verification on all detections. - Context-sensitive cultural guardrails, enabling nuanced decisions rather than relying solely on simplistic keyword filters. - OCR capabilities that identify harmful text present within video frames. - Compliance reports that are audit-ready for NITDA, ICASA, and FPB standards. - API-first design for swift integration and deployment. It offers flexible payment options, including pay-as-you-go, volume tiers, or enterprise agreements. This is the essential moderation infrastructure that African platforms have eagerly anticipated, paving the way for a safer digital environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Acrobat
Discord
GitHub Actions
HubSpot CRM
HubSpot Customer Platform
Kayako
LivePerson Automotive
Livepeer
Microsoft Dynamics 365
Microsoft Excel
Microsoft Word
OTRS
OneTrust Tech Risk and Compliance
Salesforce
Slack
Supabase
Video.js
YouTube
Zapier
Zendesk

Integrations

Adobe Acrobat
Discord
GitHub Actions
HubSpot CRM
HubSpot Customer Platform
Kayako
LivePerson Automotive
Livepeer
Microsoft Dynamics 365
Microsoft Excel
Microsoft Word
OTRS
OneTrust Tech Risk and Compliance
Salesforce
Slack
Supabase
Video.js
YouTube
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

R3.50 per minute
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Conectys

Founded

2004

Country

United States

Website

www.conectys.com/digital-solutions/

Vendor Details

Company Name

VidSentry

Founded

2024

Country

South Africa

Website

vidsentry.com

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Robotic Process Automation (RPA)

Analytics
Attended Automation
Code-free Development
Image Recognition
Optical Character Recognition
Process Builder
Third Party Application Integration
Unattended Automation

Product Features

Content Moderation

Artificial Intelligence
Audio Moderation
Brand Moderation
Comment Moderation
Customizable Filters
Image Moderation
Moderation by Humans
Reporting / Analytics
Social Media Moderation
User-Generated Content (UGC) Moderation
Video Moderation

Alternatives

Alternatives

BotCore Reviews

BotCore

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