Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
Description
Successfully manage your franchises by emulating the established business model, which provides a simple and safe platform for sharing information across your branch network. Streamline and prioritize company communications, schedule and disseminate important updates, and exchange essential documents daily. Utilize customized forms to assess the actual conditions of the branches and maintain oversight at any given moment. Conduct objective audits through photographic evidence and use dashboards filled with reports to enhance decision-making processes. Collaborate on daily tasks with your team to stay informed about the current status of operations and implement follow-ups to boost overall productivity. Payment options include bank transfers and credit cards such as Visa, Mastercard, and American Express, as well as debit or cash methods like Rapipago and Easy Payment. The complimentary version is available for a trial period of 15 days, allowing users to explore the various modules aligned with their selected plan, enjoying all associated benefits without requiring a credit card for access to the trial. This approach not only increases efficiency but also fosters a culture of accountability and continuous improvement within each franchise.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$5 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Vendor Details
Company Name
Duty
Country
Spain
Website
dutygestion.com
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing