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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.

Description

Confido Legal serves as a comprehensive platform for payment processing and disbursements tailored specifically for law firms and companies in the legal tech sector. The platform is equipped with tools designed to lower processing fees by offering alternative methods for payment acceptance and managing fees effectively, while also enhancing collections by facilitating earlier payments. It automates various workflows by seamlessly integrating payment processes into client intake, scheduling, and collections, thus streamlining operations. Additionally, it enhances the client experience by providing mobile-friendly, flexible payment pages that cater to diverse client needs. Moreover, it minimizes risk through meticulous trust account management, which helps firms adhere to professional conduct regulations. Among its various features, Confido Legal includes compliant surcharging, empowering firms to manage credit card fees in line with state laws and ethical guidelines. In addition, the platform offers robust chargeback management support, which aids firms in navigating disputes efficiently, ensuring that chargebacks related to trust accounts do not affect the firm's operating funds. Ultimately, Confido Legal's wide array of features makes it an invaluable tool for modern law practices aiming to optimize their financial processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple Pay
Clio
GraphQL
Lawcus
LeanLaw
QuickBooks Online
SimpleLaw
Square POS
Stripe
Wise
Zelle

Integrations

Apple Pay
Clio
GraphQL
Lawcus
LeanLaw
QuickBooks Online
SimpleLaw
Square POS
Stripe
Wise
Zelle

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$1.50 per disbursement
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BHMI

Founded

1986

Country

United States

Website

www.bhmi.com/concourse-disputes/

Vendor Details

Company Name

Confido Legal

Country

United States

Website

confidolegal.com

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Product Features

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Alternatives

Alternatives

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