Average Ratings 3 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Concierge Plus for Resident Experience Management Our property management platform makes it easier for security companies and property managers to manage their properties. It increases efficiency, improves resident service, automates administrative processes, and makes your condo or HOA run more efficiently.

Description

Second Nature’s Resident Experience Platform serves as a cloud-based software tool that empowers property managers to elevate their operations beyond mere transactional tasks, facilitating tailored interactions for residents from the moment they sign their lease throughout their entire living experience. This platform incorporates features like Resident Onboarding, which includes dynamic, mobile-friendly lease guides and move-in checklists driven by its Maestro orchestrator, alongside customizable Resident Benefits Packages (RBPs) that bundle valuable services such as internet at group rates, renters insurance, credit enhancement, air filter deliveries, pest control on demand, identity protection, reward systems, and concierge services for moving in. By automating individualized communications and seamlessly integrating with existing property accounting systems, the platform enables managers to customize the resident experience based on specific property types or resident demographics, all while significantly reducing administrative burdens and promoting tenant retention. Ultimately, this innovative solution not only enhances service offerings but also creates a sense of community and satisfaction among residents, which can lead to long-term loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AppFolio Property Manager
CINC
CINC Systems
Maestro
Propertyware
QuickBooks Online
Rentvine
TOPS Pro
Village Management Software
Yardi Genesis2
Yardi Voyager

Integrations

AppFolio Property Manager
CINC
CINC Systems
Maestro
Propertyware
QuickBooks Online
Rentvine
TOPS Pro
Village Management Software
Yardi Genesis2
Yardi Voyager

Pricing Details

$100/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Concierge Plus

Founded

1999

Country

Miami, FL

Website

www.conciergeplus.com

Vendor Details

Company Name

Second Nature

Founded

2012

Country

United States

Website

www.secondnature.com

Product Features

HOA

Calendar Management
Committee Management
Document Management
Event Management
Member Communities
Member Directory
Online Payment Processing
Property Database
Website Management
Work Order Management

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Rental Property Management

Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management

Product Features

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