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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Concierge Organizer is designed to seamlessly connect with various hotel software and supplier systems, ensuring that all interactions are secure and free from data loss. It includes a designated area for recurring tasks that can be assigned to individuals or teams, with daily generated checklists that can be customized for multiple uses. An events section allows the Concierge to effortlessly propose temporary activities within confirmation messages sent to guests. There are also specialized sections for monitoring both incoming and outgoing items, ensuring comprehensive service management. If any service undergoes changes or cancellations, you remain informed and unaffected. With just a click, you can generate insightful reports, enhancing your oversight and control of all information captured within Concierge Organizer. Additionally, the system offers a variety of ready-made templates that are tailored to align with your hotel's communication style and operational needs, further streamlining the workflow. This powerful combination not only improves efficiency but also enhances the overall guest experience.

Description

Enhance your customer service efficiency by tripling response times using our chat-based concierge system, which seamlessly redirects requests and bookings for prompt attention, allowing your guest support team to focus on more intricate inquiries. Foster connections with your guests throughout their journey—before, during, and after their stays—through tailored interactions across various communication platforms. Experience comprehensive control over every aspect of your property, facilitating straightforward access and management of both macro and microsystems from a centralized interface. We ensure that your staff can quickly acclimate to the new system by providing thorough onboarding sessions and tutorials, either online or in-person upon request, along with user-friendly hospitality standard operating procedure guides. This approach not only boosts team confidence but also enhances overall guest satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$6 per room per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

COGIFOR

Founded

2007

Country

France

Website

conciergeorganizer.com

Vendor Details

Company Name

Trabble

Founded

2015

Country

Singapore

Website

www.trabble.co/products

Product Features

Product Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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