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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With a history spanning two decades and thousands of successful installations, Infrasys has cultivated a large base of satisfied clients that continues to expand. Our system is compatible with any hardware and is backed by exceptional support, demonstrating our commitment to versatility and efficiency. Designed to operate in both cloud and offline modes, Infrasys stands out as one of the most adaptable solutions available in today’s market. We prioritize speed, enabling waitstaff to concentrate on delivering top-notch service. The challenging demands of the hospitality industry require robust software solutions, and Infrasys meets this need with its fast, integrated, and multilingual platform. Our user-friendly interface is tailored to provide outstanding solutions for hotel and restaurant chains of all sizes. Managing several outlets seamlessly is now achievable; transitioning between a bar and restaurant is no longer a cumbersome task. In addition, handling inventory, sales, and staff across multiple locations can be done effortlessly with Infrasys, which serves as a comprehensive cloud-based solution. Having developed point-of-sale systems for over 7,000 establishments, we possess a deep understanding of the needs of cafes and restaurants, ensuring our clients receive the best possible service. Infrasys not only streamlines operations but also enhances the overall guest experience, making it an invaluable asset in the hospitality sector.

Description

Ziksta is an AI-powered restaurant feedback intelligence platform built specifically for multi-location restaurant brands that need better visibility into customer experience across their network. The platform connects to Google Business Profiles and collects in-store feedback from guests, combining both sources to create a comprehensive view of how each outlet is performing. Using sentiment analysis, natural language processing, and NPS tracking, Ziksta interprets thousands of reviews and feedback signals to identify operational patterns and performance issues. Instead of overwhelming teams with raw data, the platform highlights clear insights such as service delays, staff behavior concerns, or food quality inconsistencies. These insights are translated into actionable recommendations that each outlet can follow to improve performance. Ziksta also helps headquarters teams distinguish between localized problems and brand-wide issues, ensuring that operational improvements are targeted and effective. Through a unified dashboard, leadership and restaurant managers can track trends, identify underperforming locations, and monitor improvements over time. By transforming customer feedback into structured operational intelligence, Ziksta enables restaurant chains to maintain brand standards, respond to customer concerns faster, and protect their online reputation before ratings decline.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$50
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Shiji Group

Founded

1998

Country

China

Website

infrasys.shijigroup.com

Vendor Details

Company Name

Ziksta

Founded

2025

Country

Finland

Website

www.ziksta.com

Product Features

Business Intelligence

Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics

Product Features

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