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Description
With a history spanning two decades and thousands of successful installations, Infrasys has cultivated a large base of satisfied clients that continues to expand. Our system is compatible with any hardware and is backed by exceptional support, demonstrating our commitment to versatility and efficiency. Designed to operate in both cloud and offline modes, Infrasys stands out as one of the most adaptable solutions available in today’s market. We prioritize speed, enabling waitstaff to concentrate on delivering top-notch service. The challenging demands of the hospitality industry require robust software solutions, and Infrasys meets this need with its fast, integrated, and multilingual platform. Our user-friendly interface is tailored to provide outstanding solutions for hotel and restaurant chains of all sizes. Managing several outlets seamlessly is now achievable; transitioning between a bar and restaurant is no longer a cumbersome task. In addition, handling inventory, sales, and staff across multiple locations can be done effortlessly with Infrasys, which serves as a comprehensive cloud-based solution. Having developed point-of-sale systems for over 7,000 establishments, we possess a deep understanding of the needs of cafes and restaurants, ensuring our clients receive the best possible service. Infrasys not only streamlines operations but also enhances the overall guest experience, making it an invaluable asset in the hospitality sector.
Description
Ziksta is an AI-powered restaurant feedback intelligence platform built specifically for multi-location restaurant brands that need better visibility into customer experience across their network. The platform connects to Google Business Profiles and collects in-store feedback from guests, combining both sources to create a comprehensive view of how each outlet is performing. Using sentiment analysis, natural language processing, and NPS tracking, Ziksta interprets thousands of reviews and feedback signals to identify operational patterns and performance issues. Instead of overwhelming teams with raw data, the platform highlights clear insights such as service delays, staff behavior concerns, or food quality inconsistencies. These insights are translated into actionable recommendations that each outlet can follow to improve performance. Ziksta also helps headquarters teams distinguish between localized problems and brand-wide issues, ensuring that operational improvements are targeted and effective. Through a unified dashboard, leadership and restaurant managers can track trends, identify underperforming locations, and monitor improvements over time. By transforming customer feedback into structured operational intelligence, Ziksta enables restaurant chains to maintain brand standards, respond to customer concerns faster, and protect their online reputation before ratings decline.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Shiji Group
Founded
1998
Country
China
Website
infrasys.shijigroup.com
Vendor Details
Company Name
Ziksta
Founded
2025
Country
Finland
Website
www.ziksta.com
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics