Average Ratings 19 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Companies with outstanding aftersales management will find the interactive parts catalogs a valuable tool. Components Engine allows you to publish your catalogs online, offline, or in PDF. The 3D parts catalogue is the future of spare parts management. Components Engine makes it easy to create interactive, intuitive 3D parts catalogues. Components Engine Claims, the new feature that allows you to manage warranty claims completely within the online parts catalog, is called Components Engine Claims. It allows you to have a seamless and clear process that improves your efficiency and customer satisfaction. Components Engine uses its vast experience to create interactive parts catalogues and in PDF web portals to handle aftersales service and web solutions to store technical documentation online.

Description

IAS, or After Sales, is an innovative platform that aims to revolutionize the management of after-sales services for businesses. By emphasizing creativity, ease of use, and effectiveness, IAS provides a wide-ranging collection of tools that digitize and optimize all aspects of customer service. This includes the ability to create engaging 2D and 3D catalogs for spare parts and to oversee user-friendly, customizable dashboards, thereby improving both the user experience and overall business efficiency. With the integration of artificial intelligence, IAS introduces a suite of intelligent features such as sophisticated chatbots that facilitate real-time interactions, guided searches for spare parts, immediate access to important documents and orders, and personalized automated responses, all of which can be conveniently controlled from the back office. Moreover, the platform's use of cloud technology guarantees secure and ubiquitous access to data while accommodating adaptable and scalable business operations. In doing so, IAS not only enhances customer satisfaction but also empowers companies to operate more effectively in a competitive marketplace.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

OAuth Yes 
Azure API Apps Yes 
HubSoft Yes 
HubSpot Online Form Builder Yes 
Microsoft Azure Yes 
Salesforce Yes 

Integrations

OAuth Yes 
Azure API Apps No 
HubSoft No 
HubSpot Online Form Builder No 
Microsoft Azure No 
Salesforce No 

Pricing Details

€200/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Components Engine

Founded

2002

Country

Italy

Website

www.componentsengine.com

Vendor Details

Company Name

Components Engine

Founded

2008

Country

Italy

Website

www.iaftersales.com

Product Features

Catalog Management

Catalog Creation Yes 
Content Library No 
Content Management Yes 
Cross Selling Functionality No 
Custom Product Attributes Yes 
Customizable Catalogs Yes 
Desktop Publishing Yes 
Pricing Management No 
Product Comparison No 
Search No 

Product Features

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