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Description

Effective food service companies rely on compliance checklists, audits, and procedures that ensure safety and operational efficiency. A robust food safety and operational management system is essential for thriving hospitality businesses. These compliance checklists help streamline hospitality operations by making processes more straightforward and maintaining high standards in health and food safety. As a proud member of the MAPAL Group, we offer leading hospitality management software that serves clients across Europe, LATAM, and the Middle East. Our innovative approach transforms checklist tools into smart devices, granting access to essential information for all stakeholders. You can quickly gain an overview of activities across your multi-site operations and review key performance metrics at a glance. Monitoring your performance is crucial to meeting your objectives, and our system provides valuable insights into daily operations, highlighting areas that require attention. This comprehensive food and safety management system enhances transparency through a single application that caters to all locations, enabling better decision-making and operational success. Ultimately, we empower hospitality businesses to maintain excellence and adapt swiftly to changing needs.

Description

Mapal's Culture Suite aims to instill sustainable behavioral transformations within hospitality teams, thereby improving both brand reputation and employee performance. This innovative suite provides essential tools that enhance learning and development initiatives, simplify the onboarding process, and ensure compliance is maintained effortlessly. By integrating the Flow Learning management system, it amplifies staff skill enhancement, aligns learning opportunities with real-time feedback and daily responsibilities, and supports career growth for employees, ultimately leading to increased productivity and job satisfaction. Furthermore, the digitalization of compliance processes alleviates the burden of upholding standard operating procedures, making them readily accessible from anywhere, while also saving valuable time through automated deviation management and ongoing refresher training sessions. Trusted by a network of over 2,000 brands across more than 50 countries, the Culture Suite stands as a testament to effective operational solutions. Our ambition is to establish ourselves as the premier hospitality operating system, delivering transformative innovations that facilitate the automation and streamlining of processes through both proprietary and partner-driven solutions. In doing so, we aspire to redefine industry standards and elevate the overall guest experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Access PeopleHR No 
Bayzat No 
Fourth No 
Google Analytics No 
Google Cloud Platform No 
Harri No 
Hosteltáctil No 
IRIS Cascade HRi No 
Microsoft Dynamics 365 No 
Numier No 
Oracle Cloud Infrastructure No 
Personio No 
Revo XEF No 
Rotaready No 
TheFork No 
Tripadvisor No 
Trivec No 
WinRest No 
Zelty No 
Zoho Analytics No 

Integrations

Access PeopleHR Yes 
Bayzat Yes 
Fourth Yes 
Google Analytics Yes 
Google Cloud Platform Yes 
Harri Yes 
Hosteltáctil Yes 
IRIS Cascade HRi Yes 
Microsoft Dynamics 365 Yes 
Numier Yes 
Oracle Cloud Infrastructure Yes 
Personio Yes 
Revo XEF Yes 
Rotaready Yes 
TheFork Yes 
Tripadvisor Yes 
Trivec Yes 
WinRest Yes 
Zelty Yes 
Zoho Analytics Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

MAPAL Group

Founded

2008

Country

Spain

Website

mapal-os.com/en/solutions/compliance

Vendor Details

Company Name

Mapal

Founded

2009

Country

United Kingdom

Website

mapal-os.com/en/solutions/culture-suite

Product Features

Compliance

Archiving & Retention Yes 
Artificial Intelligence (AI) No 
Audit Management Yes 
Compliance Tracking No 
Controls Testing Yes 
Environmental Compliance No 
FDA Compliance No 
HIPAA Compliance No 
ISO Compliance No 
Incident Management No 
OSHA Compliance No 
Risk Management Yes 
Sarbanes-Oxley Compliance Yes 
Surveys & Feedback No 
Version Control Yes 
Workflow / Process Automation No 

Product Features

Employee Engagement

Benchmarking No 
Cultural Alignment No 
Employee Awards No 
Employee Guides No 
Employee Recognition No 
Feedback Management No 
Goal Management No 
Health & Wellness Programs No 
Performance Management No 
Pulse Surveys No 

Alternatives

Alternatives