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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Comarch CRM for Telecoms, a user-friendly software system, is designed to help customer service representatives create unique and personalized relationships with customers. Comarch CRM for Telecoms is a powerful tool that makes life easier for its users. The data is organized for easy and rapid access. You can offer personalized products, provide superior service, and respond quickly to orders and inquiries. This is all possible with a 360-degree view of your customers, which is always in context and in real time. Comarch CRM is a key component of Comarch BSS. Comarch CRM automates key sales, marketing, and customer service processes. It is pre-integrated with the other Comarch BSS/OSS products. The system features a user-friendly GUI and advanced tools to support daily sales and back office operations in accordance with the "one desk-full service" concept.

Description

Sophia is a fully automated SaaS tool designed to streamline the management of all your cloud and telecom needs, representing the culmination of our team's internal development from the very beginning. This innovative platform transcends the capabilities of a mere control panel, offering a user-friendly, multifunctional solution that automates various processes. More than 145,000 companies rely on Sophia to oversee their infrastructures, amounting to over a million users who benefit from its dependable functionalities. As the core of Sewan, Sophia is tailored specifically for your needs, whether you are an integrator or a CIO, and serves as the essential hub for all your cloud and telecom projects. With its modern, high-performance capabilities, Sophia enables you to effectively monitor your entire IT infrastructure, allowing for precise and informed decision-making. This easy-to-navigate tool provides automated solutions that simplify the management of your cloud and telecom operations, ensuring you can focus on what truly matters for your business. Additionally, Sophia continually evolves to meet the growing demands of users, reinforcing its status as a vital resource in today’s fast-paced technological landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alumio

Integrations

Alumio

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/

Vendor Details

Company Name

Sewan

Founded

2007

Country

Spain

Website

www.sewan.es/sophia/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

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