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ease
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design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Comarch CRM for Telecoms, a user-friendly software system, is designed to help customer service representatives create unique and personalized relationships with customers. Comarch CRM for Telecoms is a powerful tool that makes life easier for its users. The data is organized for easy and rapid access. You can offer personalized products, provide superior service, and respond quickly to orders and inquiries. This is all possible with a 360-degree view of your customers, which is always in context and in real time. Comarch CRM is a key component of Comarch BSS. Comarch CRM automates key sales, marketing, and customer service processes. It is pre-integrated with the other Comarch BSS/OSS products. The system features a user-friendly GUI and advanced tools to support daily sales and back office operations in accordance with the "one desk-full service" concept.

Description

Digitalization stands out as one of the most influential catalysts for change in our era. Emerging technologies, including SDN/NFV, artificial intelligence, 5G, and the Internet of Things, are driving significant transformations across a wide range of sectors and enterprises. It serves a dual purpose by not only altering traditional operational methods and core services but also by heightening the demand for industry outputs. As organizations embrace virtualized and software-defined infrastructures while gearing up for growth in the digital marketplace, the importance of automation becomes clear for optimizing and reimagining operational frameworks. Embark on your path towards achieving closed-loop, zero-touch operations and orchestration that leverages real-time data insights. The Ericsson Automated Network Operations portfolio elevates the capabilities of telecom operational support systems to unprecedented heights, marking a new era of efficiency and innovation in the industry. This evolution in operational management signifies a crucial step towards fully realizing the potential of a connected world.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alumio
Anterix
BleuPage
Elastiflow
GTT Envision
Simetric
Switch Automation
VMware Telco Cloud Platform
Zmanda

Integrations

Alumio
Anterix
BleuPage
Elastiflow
GTT Envision
Simetric
Switch Automation
VMware Telco Cloud Platform
Zmanda

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/

Vendor Details

Company Name

Ericsson

Founded

1876

Country

Sweden

Website

www.ericsson.com/en/portfolio/digital-services/automated-network-operations

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Alternatives

Alternatives

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