Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CollisionLink is an innovative online platform that facilitates the procurement of collision parts, linking automotive dealers, suppliers, and repair shops through a unified ordering system for authentic OEM parts. By transforming the traditionally cumbersome process of sourcing collision repair components, it eliminates outdated methods like phone calls, faxes, and handwritten orders, replacing them with a swift and precise digital workflow. This system allows collision repair shops to efficiently send parts requests and orders directly to their chosen dealers, who in turn receive these requests digitally, enabling them to provide prompt responses regarding pricing, availability, and order confirmations. Additionally, it enhances order accuracy by offering comprehensive visibility into the entire repair estimate, along with detailed vehicle information such as VIN data, paint codes, trim codes, and other specifications that ensure the correct parts are sourced. Furthermore, CollisionLink not only streamlines the procurement process but also fosters better communication among all parties involved, ultimately leading to increased efficiency in collision repairs.
Description
Oversee all customer service interactions through our comprehensive CRM platform. This enables your technicians and service advisors to deliver exceptional service by accessing real-time service history for customers. Our automated reminders via text, email, and phone calls will significantly minimize no-show instances. With electronic ordering that incorporates images for clarity, you can ensure precision in every transaction, complemented by an inventory system that tracks the exact location of items. You’ll be empowered to handle every aspect, from returns to core charges, with ease. Our robust scheduling tool not only facilitates appointment setting but also allows you to monitor daily progress effectively. Additionally, our load-leveling feature simplifies the management of work distribution across departments, preventing any single area from becoming overwhelmed. Furthermore, you can enjoy a real-time overview of your shop floor, providing insights into the status of each vehicle, the workload in every department, and current parts availability, ensuring streamlined operations for optimal efficiency. This holistic approach guarantees that all facets of your business are running smoothly and effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
OEC
Founded
2000
Country
United States
Website
oeconnection.com/products/collisionlink/
Vendor Details
Company Name
Rome Technologies
Founded
1997
Country
United States
Website
www.rometech.com
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management
Auto Repair
Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management
Product Features
Auto Body
Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Labor Rates
Maintenance Scheduling
Parts Management
Payroll Management
Quotes / Estimates
Scheduling
Service History
VIN Decoder
Vehicle Tracking
Work Order Management