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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CollisionLink is an innovative online platform that facilitates the procurement of collision parts, linking automotive dealers, suppliers, and repair shops through a unified ordering system for authentic OEM parts. By transforming the traditionally cumbersome process of sourcing collision repair components, it eliminates outdated methods like phone calls, faxes, and handwritten orders, replacing them with a swift and precise digital workflow. This system allows collision repair shops to efficiently send parts requests and orders directly to their chosen dealers, who in turn receive these requests digitally, enabling them to provide prompt responses regarding pricing, availability, and order confirmations. Additionally, it enhances order accuracy by offering comprehensive visibility into the entire repair estimate, along with detailed vehicle information such as VIN data, paint codes, trim codes, and other specifications that ensure the correct parts are sourced. Furthermore, CollisionLink not only streamlines the procurement process but also fosters better communication among all parties involved, ultimately leading to increased efficiency in collision repairs.

Description

Oversee all customer service interactions through our comprehensive CRM platform. This enables your technicians and service advisors to deliver exceptional service by accessing real-time service history for customers. Our automated reminders via text, email, and phone calls will significantly minimize no-show instances. With electronic ordering that incorporates images for clarity, you can ensure precision in every transaction, complemented by an inventory system that tracks the exact location of items. You’ll be empowered to handle every aspect, from returns to core charges, with ease. Our robust scheduling tool not only facilitates appointment setting but also allows you to monitor daily progress effectively. Additionally, our load-leveling feature simplifies the management of work distribution across departments, preventing any single area from becoming overwhelmed. Furthermore, you can enjoy a real-time overview of your shop floor, providing insights into the status of each vehicle, the workload in every department, and current parts availability, ensuring streamlined operations for optimal efficiency. This holistic approach guarantees that all facets of your business are running smoothly and effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OEC

Founded

2000

Country

United States

Website

oeconnection.com/products/collisionlink/

Vendor Details

Company Name

Rome Technologies

Founded

1997

Country

United States

Website

www.rometech.com

Product Features

Auto Body

Accounting Management No 
Billing & Invoicing No 
Customer Database No 
Inventory Control No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Payroll Management No 
Quotes / Estimates No 
Scheduling No 
Service History No 
VIN Decoder No 
Vehicle Tracking No 
Work Order Management No 

Auto Repair

Billing & Invoicing No 
CRM No 
Digital Vehicle Inspections (DVI) No 
Inventory Management No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup No 
Vehicle Tracking No 
Work Order Management No 

Product Features

Auto Body

Accounting Management Yes 
Billing & Invoicing Yes 
Customer Database Yes 
Inventory Control Yes 
Labor Rates Yes 
Maintenance Scheduling Yes 
Parts Management Yes 
Payroll Management Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Service History Yes 
VIN Decoder Yes 
Vehicle Tracking Yes 
Work Order Management Yes 

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