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Description

Colleton Software stands out in its field by delivering tailored solutions for your ePCR requirements alongside comprehensive revenue management services. Instead of juggling multiple vendors, you can rely on a single expert company that is equipped to meet all your needs efficiently. Colleton focuses exclusively on EMS services and does not handle billing for emergency rooms, doctor's offices, or hospitals. Our commitment to maintaining a 100% compliance record for Medicare EMS billing ensures full adherence to regulations. With extensive expertise in the Southeast region and a wealth of experience with various current ePCR products, we empower our clients to achieve significant improvements in their collections, often between 25% and 50%. By integrating our software into your operations, you can expect your insurance and Medicare claims to be submitted within 24 to 48 hours, allowing for immediate execution of reporting. This streamlined process not only enhances efficiency but also contributes to the overall success of your EMS services.

Description

NEMT Cloud Dispatch is a cloud-based transportation management system for Non-Emergency Medical Transportation providers, paratransit operators, and school transportation services. The platform consolidates scheduling, dispatch, routing, driver applications, billing, and reporting into a single system with transparent per-vehicle pricing — $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle. Technical Architecture • Cloud-hosted SaaS — no on-premise servers, no local installation requirements • Native iOS and Android driver applications with offline-capable data sync • Direct API integrations with NEMT brokers (Modivcare, MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, HBSS Connect Corp) — trip data flows in via EDI and status updates push back in real time • HIPAA-compliant data handling with encryption in transit and at rest, role-based access controls, comprehensive audit logging • Integrated VoIP and SMS gateways Core Modules • Scheduling & Route Optimization — Vehicle Routing Problem (VRP) solver with time-window and capacity constraints. Multi-load routing groups compatible trips on the same vehicle. • Dispatch Platform — Real-time dispatch console with exception queue management, one-click driver reassignment, automated broker trip import, and two-way driver communication logged to trip records. • Driver Mobile App — Native iOS and Android applications. • Billing & Claims — Automated 837P EDI file generation for Medicaid, CMS-1500 form support for Medicare Advantage and commercial payers, • Facility Portal — Multi-tenant secure portal for hospitals, care facilities, school districts, and transit agencies.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Android No 
Apple iOS No 
Google Maps No 
MTM Carousel No 
Practice Mate No 
QuickBooks Enterprise No 
Twilio No 
WapiPay Yes 

Integrations

Android Yes 
Apple iOS Yes 
Google Maps Yes 
MTM Carousel Yes 
Practice Mate Yes 
QuickBooks Enterprise Yes 
Twilio Yes 
WapiPay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49.99
• Solo Operator — $49.99/month (1 vehicle)
• Small Fleet — $149.99/month (up to 5 vehicles)
• Growth — $149.99/month + $39.99 per additional vehicle beyond 5
• Custom software customization — $95/hour
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Colleton Software

Country

United States

Website

colletonemsbilling.com

Vendor Details

Company Name

NEMT Cloud Dispatch

Founded

2009

Country

United States

Website

nemtclouddispatch.com

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring No 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Product Features

EMS

Availability Indicator Yes 
Billable Items Tracking Yes 
Daily Unit Loading Analysis Yes 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock Yes 
Electronic Signature Yes 
Equipment Tracking Yes 
Fleet Management Yes 
NEMSIS Compliance Yes 
Patient Database Yes 
Point-of-Service Data Yes 
Refusal Statements Yes 
Shift Management Yes 
Supply Management Yes 

NEMT

Automated Scheduling Yes 
Billing and Invoicing Yes 
Client Notifications Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Fuel Management Yes 
Import / Export Data Yes 
In-Vehicle Hardware Yes 
Mileage Tracking Yes 
Online Booking Yes 
Order Management Yes 
Reporting Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

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