Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CollectXpert is a comprehensive solution for managing the entire debt collections process, enabling businesses to handle collections from start to finish. It seamlessly integrates with both on-platform and off-platform applications, powered by a robust configuration-based rule engine. As the sole Salesforce-native AppExchange offering tailored for businesses of various sizes, CollectXpert provides exceptional automation capabilities, sophisticated segmentation features, and strategic management tools that bolster cash flow, reduce manual labor, and enhance recovery rates—all while prioritizing customer empathy and regulatory compliance. - User-Centric Configuration: Develop strategies, workflows, and rules independently of IT. - Complete Oversight: Instantly understand the status of each customer. - Compliance and Compassion: Ensure adherence to regulated collection practices with a focus on empathy. - Quick Return on Investment: Achieve lower Days Sales Outstanding (DSO) and heightened recovery rates. - Adaptable for Expansion: Suitable for teams ranging from mid-market to large enterprises. Reach out to us to arrange a demonstration of our platform and discover how it can benefit your organization.

Description

rConfig gives network engineers one place to back up configs, see what changed and investigate problems across devices from multiple vendors. Schedule backups, search configuration history and compare versions. Save network state, such as routing and ARP tables, alongside device configs to build a clearer picture of an incident. Connect your existing tools through REST APIs. Paid editions offer recovery workflows, bulk config deployment, compliance checks and support. Advanced editions add AI tools to explain configs and help troubleshoot, plus a Script Integration Engine for custom automation. Host rConfig on your own infrastructure. Use Vector to manage remote sites and customer networks from a central console. Start with free, open source rConfig Core for backups, search and version comparison, with no device licence limit. Move to a paid edition when you need more control. Download Core or book a demo at rconfig.com

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Chrome No 
MYOB Yes 
MariaDB No 
Mozilla Firefox No 
MuleSoft Anypoint Platform Yes 
MySQL No 
Opera No 
SMS Broadcast Yes 
SMS-Magic Yes 
Safari No 
Salesforce Yes 
Salesforce Agentforce Yes 
Salesforce Agentforce Marketing Yes 
Salesforce Agentforce Service Yes 
Salesforce CPQ Yes 
Salesforce Data 360 Yes 
Salesforce Einstein Yes 
Twilio Yes 
Xero Yes 
Zuora Yes 

Integrations

Google Chrome Yes 
MYOB No 
MariaDB Yes 
Mozilla Firefox Yes 
MuleSoft Anypoint Platform No 
MySQL Yes 
Opera Yes 
SMS Broadcast No 
SMS-Magic No 
Safari Yes 
Salesforce No 
Salesforce Agentforce No 
Salesforce Agentforce Marketing No 
Salesforce Agentforce Service No 
Salesforce CPQ No 
Salesforce Data 360 No 
Salesforce Einstein No 
Twilio No 
Xero No 
Zuora No 

Pricing Details

From $199/month
TIERED-USAGE
Our Plans and Pricing
Starter - For individuals and collaborators
Professional - For agencies and small teams
Business - For mid-size businesses and large teams
Enterprise - For enterprise organizations and large agencies

*Estimates based on common delinquency rates / payment trends / collection activities.

*Special discount available for multi-year contracts across all tiers.
Free Trial Yes 
Free Version No 

Pricing Details

€3000 per year
rConfig Core is free and open source, with no device licence limit. Starter costs €3,000 for up to 300 devices. Standard costs €5,000 for up to 1,000 devices. Enterprise and MSP pricing is available on request for larger or distributed networks.

Free trials are available. Quotes can be provided in EUR, USD or GBP. Contact rConfig to find the right edition for your network.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CollectXpert

Country

Australia

Website

collectxpert.com

Vendor Details

Company Name

rConfig

Founded

2010

Country

Ireland

Website

www.rconfig.com

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer Yes 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management Yes 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting Yes 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

Product Features

Alternatives

Alternatives

Unimus Reviews

Unimus

NetCore j.s.a. (Unimus)
WeConfig Reviews

WeConfig

Westermo
CollectDebt Reviews

CollectDebt

CollectDebt.ai
opConfig Reviews

opConfig

FirstWave