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Description
CollectXpert is a comprehensive solution for managing the entire debt collections process, enabling businesses to handle collections from start to finish. It seamlessly integrates with both on-platform and off-platform applications, powered by a robust configuration-based rule engine. As the sole Salesforce-native AppExchange offering tailored for businesses of various sizes, CollectXpert provides exceptional automation capabilities, sophisticated segmentation features, and strategic management tools that bolster cash flow, reduce manual labor, and enhance recovery rates—all while prioritizing customer empathy and regulatory compliance.
- User-Centric Configuration: Develop strategies, workflows, and rules independently of IT.
- Complete Oversight: Instantly understand the status of each customer.
- Compliance and Compassion: Ensure adherence to regulated collection practices with a focus on empathy.
- Quick Return on Investment: Achieve lower Days Sales Outstanding (DSO) and heightened recovery rates.
- Adaptable for Expansion: Suitable for teams ranging from mid-market to large enterprises.
Reach out to us to arrange a demonstration of our platform and discover how it can benefit your organization.
Description
The Visual Queue Network (VQN) Product Suite is developed in Microsoft .NET and is seamlessly integrated to Microsoft desktop tools. VQN reports manifest as Excel files and VQN letters as Word Documents.
VQN features:
Browser based User Interface
Workflow automation
Segmentation with "Behavioral Modeling Scoring" to identify "At Risk" assets
Roles based screens
Customizable screens
Service Oriented Architecture (SOA)
Security - Web Application Penetration Tested (WAPT)
Centralized Collateral Management
Enterprise Reporting
VQN can be interfaced with any comprehensive banking system as the enterprise solution for loans, overdraft checking accounts, credit cards and any other past due debt. VQN has been programmed to work particularly well with the Fiserv Core Banking Management products as well as the Euronet World Wide ICCS Credit Card Core product.
The most important issue for Bank and Credit Union executives the last few years is tracking and ensuring servicing compliance. Collections\Recovery compliance is the most important new issue executives face. VQN automates the loan servicing work flow and automatically documents all the appropriate milestone events.
API Access
Has API
Yes
API Access
Has API
No
Integrations
IBM Cloud
No
MYOB
Yes
Microsoft 365
No
MuleSoft Anypoint Platform
Yes
SMS Broadcast
Yes
SMS-Magic
Yes
Salesforce
Yes
Salesforce Agentforce
Yes
Salesforce Agentforce Marketing
Yes
Salesforce Agentforce Service
Yes
Integrations
IBM Cloud
Yes
MYOB
No
Microsoft 365
Yes
MuleSoft Anypoint Platform
No
SMS Broadcast
No
SMS-Magic
No
Salesforce
No
Salesforce Agentforce
No
Salesforce Agentforce Marketing
No
Salesforce Agentforce Service
No
Pricing Details
From $199/month
TIERED-USAGE
Our Plans and Pricing
Starter - For individuals and collaborators
Professional - For agencies and small teams
Business - For mid-size businesses and large teams
Enterprise - For enterprise organizations and large agencies
*Estimates based on common delinquency rates / payment trends / collection activities.
*Special discount available for multi-year contracts across all tiers.
Our Plans and Pricing
Starter - For individuals and collaborators
Professional - For agencies and small teams
Business - For mid-size businesses and large teams
Enterprise - For enterprise organizations and large agencies
*Estimates based on common delinquency rates / payment trends / collection activities.
*Special discount available for multi-year contracts across all tiers.
Free Trial
Yes
Free Version
No
Pricing Details
The pricing is based upon "concurrent" users not "named" users.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CollectXpert
Country
Australia
Website
collectxpert.com
Vendor Details
Company Name
UUNI-SOURCE 2000, Inc.
Founded
1992
Country
United States
Website
www.uni-collect.com
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes
Product Features
Auto Dealer Accounting
Buy-Here-Pay-Here
No
Collections Management
No
Expense Management
No
Financing Management
No
Inventory Management
No
Lease-Here-Pay-Here
No
Parts Management
No
Payroll Management
No
Recurring Billing
No
Sales Management
No
Sales Tax Management
No
Service Department
No
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes