Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CollectXpert is a comprehensive solution for managing the entire debt collections process, enabling businesses to handle collections from start to finish. It seamlessly integrates with both on-platform and off-platform applications, powered by a robust configuration-based rule engine. As the sole Salesforce-native AppExchange offering tailored for businesses of various sizes, CollectXpert provides exceptional automation capabilities, sophisticated segmentation features, and strategic management tools that bolster cash flow, reduce manual labor, and enhance recovery rates—all while prioritizing customer empathy and regulatory compliance. - User-Centric Configuration: Develop strategies, workflows, and rules independently of IT. - Complete Oversight: Instantly understand the status of each customer. - Compliance and Compassion: Ensure adherence to regulated collection practices with a focus on empathy. - Quick Return on Investment: Achieve lower Days Sales Outstanding (DSO) and heightened recovery rates. - Adaptable for Expansion: Suitable for teams ranging from mid-market to large enterprises. Reach out to us to arrange a demonstration of our platform and discover how it can benefit your organization.

Description

MeridianLink® Collect is a cloud‑based debt collection platform that helps financial institutions manage delinquency and optimize recovery through a proactive, data‑driven approach. Intelligent automation, machine‑learning‑driven Propensity‑to‑Pay scoring, and a Predictive Collection Index help prioritize accounts with the highest likelihood of resolution. Real‑time dashboards and customizable reports provide visibility into case activity, team performance, and portfolio health. Automated omnichannel outreach—including email, SMS, phone, and portal messaging—improves response rates, while self‑service tools accelerate resolution. Built‑in compliance controls, configurable queues and data fields, batch document generation, and REST API integrations with core and third‑party systems support scalable, efficient, and compliant collections operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

MYOB
MeridianLink Consumer
MeridianLink Insight
MeridianLink One
MuleSoft Anypoint Platform
SMS Broadcast
SMS-Magic
Salesforce
Salesforce Agentforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Salesforce CPQ
Salesforce Data 360
Salesforce Einstein
Stripe
Twilio
Xero
Zuora

Integrations

MYOB
MeridianLink Consumer
MeridianLink Insight
MeridianLink One
MuleSoft Anypoint Platform
SMS Broadcast
SMS-Magic
Salesforce
Salesforce Agentforce
Salesforce Agentforce Marketing
Salesforce Agentforce Service
Salesforce CPQ
Salesforce Data 360
Salesforce Einstein
Stripe
Twilio
Xero
Zuora

Pricing Details

From $199/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CollectXpert

Country

Australia

Website

collectxpert.com

Vendor Details

Company Name

MeridianLink

Founded

1998

Country

United States

Website

www.meridianlink.com/products/collect/

Product Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Product Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Alternatives

Alternatives

Juris Collect Reviews

Juris Collect

Juris Technologies
MeridianLink Access Reviews

MeridianLink Access

MeridianLink
CollectDebt Reviews

CollectDebt

CollectDebt.ai
CyberCollect Reviews

CyberCollect

CyberCollect Software Solutions