Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CollectX serves as a comprehensive CRM solution specifically designed for debt collection and call center operations, catering to the diverse needs of various team roles including administrators, managers, tele-callers, field team leaders, and back-office personnel. The platform features an array of tools tailored for call centers, such as manual, automated, power, and IVR calling options, alongside capabilities for call recording, data dashboards, management information system (MIS) reporting, feedback collection, and generating pickup requests. In terms of field operations, it assists users in navigating customer addresses, tracking visit and call histories, obtaining contact details, monitoring team activities, gathering visit feedback, and facilitating WhatsApp sharing for efficient communication. Back-office functionalities encompass semi-automated task distribution, reminder systems, employee lifecycle management, attendance tracking, incentive management, payroll administration, petty cash oversight, asset management, and the ability to export reports. Additionally, managers benefit from real-time monitoring through dashboards and live tracking of field activities; the system is equipped to create linear PDFs, client identification cards, and biodata documents. Pricing for CollectX is based on team size rather than individual users, offering tiered plans that accommodate teams with up to 20, 50, 100, or an unlimited number of users, ensuring flexibility and scalability for varying organizational needs. This versatility makes CollectX a valuable tool for organizations looking to streamline their debt collection and communication processes effectively.
Description
Tendersystem provides insurers with a more efficient way to replace lost or stolen items while significantly reducing administrative expenses compared to traditional methods. Claims reports are categorized by various factors such as claim type, item, supplier, claims handler, time frame, and brand for better analysis. The process also allows for the integration of cash settlement options, facilitating the involvement of larger retail chains. Additionally, there is a dedicated call center ready to address any inquiries related to the TenderSystem, ensuring comprehensive support for users. This system streamlines operations while enhancing customer service in the insurance sector.
API Access
Has API
No
API Access
Has API
No
Integrations
WhatsApp
No
Pricing Details
₹9,000/month
Basic: ₹9,000/month for up to 20 users; Professional: ₹17,000/month for up to 50 users; Enterprise: ₹28,000/month for up to 100 users; Premium: ₹44,000/month for unlimited users. Pay six months and get one month free, or pay 12 months and get three months free. Taxes extra where applicable.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Code First IT Hub
Founded
1992
Country
India
Website
www.codefirstithub.com
Vendor Details
Company Name
ValueCard
Website
www.thesl.co.za/tendersystem/
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
No
Callback Scheduling
No
Client Management
No
Commission Management
No
Compliance Management
No
Contact Management
No
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
No
Transaction Management
No
Product Features
Procurement
Asset Management
No
Auction Management
No
Bid Management
No
Budget Management
No
Catalog Management
No
Contract Management
No
Inventory Management
No
Invoice Processing
No
PunchOut
No
Purchase Order Management
Yes
Receiving
No
Requisitions & Approvals
No
Sourcing Management
No
Spend Management
No
Supplier Management
No