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Average Ratings 1 Rating
Description
CollectOne stands out as an acclaimed, all-in-one collection solution offering a comprehensive array of automated business processes designed to reduce expenses while enhancing outcomes. This collection system grants you the ability to oversee various debt categories efficiently and can scale alongside your business, eliminating the need for frequent software upgrades as your requirements expand. As a trailblazer in the field of debt collection software, CDS Software has been at the forefront of innovation since 1970, when we transformed receivables management by introducing the first debt collection software to the market. Our action code-driven technology has established a benchmark in the industry and influenced the design of numerous contemporary debt collection software solutions. With management-driven work queues, you gain the capability to set up and rank multiple queues for each collector, and these queues can be readily adjusted according to collection performance metrics. This level of adaptability ensures that your collection processes remain efficient and effective in response to changing circumstances.
Description
CollectXpert is a comprehensive solution for managing the entire debt collections process, enabling businesses to handle collections from start to finish. It seamlessly integrates with both on-platform and off-platform applications, powered by a robust configuration-based rule engine. As the sole Salesforce-native AppExchange offering tailored for businesses of various sizes, CollectXpert provides exceptional automation capabilities, sophisticated segmentation features, and strategic management tools that bolster cash flow, reduce manual labor, and enhance recovery rates—all while prioritizing customer empathy and regulatory compliance.
- User-Centric Configuration: Develop strategies, workflows, and rules independently of IT.
- Complete Oversight: Instantly understand the status of each customer.
- Compliance and Compassion: Ensure adherence to regulated collection practices with a focus on empathy.
- Quick Return on Investment: Achieve lower Days Sales Outstanding (DSO) and heightened recovery rates.
- Adaptable for Expansion: Suitable for teams ranging from mid-market to large enterprises.
Reach out to us to arrange a demonstration of our platform and discover how it can benefit your organization.
API Access
Has API
No
API Access
Has API
Yes
Integrations
MYOB
No
MuleSoft Anypoint Platform
No
SMS Broadcast
No
SMS-Magic
No
Salesforce
No
Salesforce Agentforce
No
Salesforce Agentforce Marketing
No
Salesforce Agentforce Service
No
Salesforce CPQ
No
Salesforce Data 360
No
Integrations
MYOB
Yes
MuleSoft Anypoint Platform
Yes
SMS Broadcast
Yes
SMS-Magic
Yes
Salesforce
Yes
Salesforce Agentforce
Yes
Salesforce Agentforce Marketing
Yes
Salesforce Agentforce Service
Yes
Salesforce CPQ
Yes
Salesforce Data 360
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
From $199/month
TIERED-USAGE
Our Plans and Pricing
Starter - For individuals and collaborators
Professional - For agencies and small teams
Business - For mid-size businesses and large teams
Enterprise - For enterprise organizations and large agencies
*Estimates based on common delinquency rates / payment trends / collection activities.
*Special discount available for multi-year contracts across all tiers.
Our Plans and Pricing
Starter - For individuals and collaborators
Professional - For agencies and small teams
Business - For mid-size businesses and large teams
Enterprise - For enterprise organizations and large agencies
*Estimates based on common delinquency rates / payment trends / collection activities.
*Special discount available for multi-year contracts across all tiers.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CDS Software
Founded
1970
Country
United States
Website
www.collectone.com
Vendor Details
Company Name
CollectXpert
Country
Australia
Website
collectxpert.com
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
Yes
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes