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Average Ratings 4 Ratings

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features
design
support

Description

Empowering companies through AI-enhanced customer interaction tools, our cutting-edge platform integrates machine learning and natural language processing to streamline communication, increase sales, and improve customer satisfaction. Discover the next generation of customer engagement with CollabAI, a place where each interaction contributes to growth and prosperity, ensuring that your business stays ahead in a competitive market.

Description

Dialogflow by Google Cloud is a natural-language understanding platform that allows you to create and integrate a conversational interface into your mobile, web, or device. It also makes it easy for you to integrate a bot, interactive voice response system, or other type of user interface into your app, web, or mobile application. Dialogflow allows you to create new ways for customers to interact with your product. Dialogflow can analyze input from customers in multiple formats, including text and audio (such as voice or phone calls). Dialogflow can also respond to customers via text or synthetic speech. Dialogflow CX, ES offer virtual agent services for chatbots or contact centers. Agent Assist can be used to assist human agents in contact centers that have them. Agent Assist offers real-time suggestions to human agents, even while they are talking with customers.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

AutoResponder
Call Center Studio
Carrot quest
Chatterbox
Cisco Webex
Claude
Clienk
Gemini 2.0 Flash
Gemini Advanced
Genesys Cloud CX
Jumper.ai
KODA Bots
Meya
NICE CXone Mpower
Quickwork
SilFer Bots
Thunkable
WIT Conversation Platform
Webex Contact Center
maaiiconnect

Integrations

AutoResponder
Call Center Studio
Carrot quest
Chatterbox
Cisco Webex
Claude
Clienk
Gemini 2.0 Flash
Gemini Advanced
Genesys Cloud CX
Jumper.ai
KODA Bots
Meya
NICE CXone Mpower
Quickwork
SilFer Bots
Thunkable
WIT Conversation Platform
Webex Contact Center
maaiiconnect

Pricing Details

$899
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CollabAI

Founded

2004

Country

United States

Website

collabai.software/contact-us

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/dialogflow

Product Features

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

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