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Average Ratings 0 Ratings
Description
Colibly is a cloud-based customer relationship management system tailored for organizations that oversee sales and customer service interactions via various messaging platforms. It consolidates channels such as WhatsApp, Instagram, Messenger, Telegram, and website chat into a unified team inbox, featuring tools like a sales funnel, customizable stages, calendar scheduling, task management, automation options, sequences, macros, and quick response templates. Among its AI capabilities are bots that provide answers based on business data and an assistant that offers suggestions for replies, summarizes conversations, rewrites messages, and transcribes discussions. Higher-tier subscriptions unlock additional functionalities, including WhatsApp broadcast capabilities, customer satisfaction assessments, lead qualification and recovery, Meta Ads conversion monitoring, and WhatsApp calling features. Furthermore, the platform supports a REST API and webhooks for advanced users on premium plans. Subscription prices are calculated per team member, allowing for a combination of different plans within the same team, while fees for WhatsApp messaging are charged separately. Colibly also provides a 14-day free trial of the Pro version for up to three users, eliminating the need for credit card information. This makes it an attractive option for businesses wanting to explore its extensive features without any upfront commitment.
Description
SmartComm.ai is a comprehensive CRM platform driven by artificial intelligence that enables companies to handle leads, sales, customer service, communication through calls, WhatsApp, Messenger, Instagram, as well as manage orders and campaigns from a single, unified interface. By integrating various functionalities such as CRM, help desk solutions, call center operations, automation, order management, reporting, and marketing tools, it empowers businesses to boost conversion rates and enhance overall customer satisfaction. This all-in-one system streamlines workflows and fosters better engagement with customers, leading to more successful interactions.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Facebook Messenger
Yes
Instagram
Yes
Telegram
Yes
WhatsApp
Yes
Integrations
Facebook Messenger
No
Instagram
No
Telegram
No
WhatsApp
No
Pricing Details
MXN 59/user/month
Basic: MXN 59 per user per month; Advanced: MXN 89 and Pro: MXN 149 per user per month; Enterprise pricing is custom. Plans may be mixed by team member. A 14-day Pro trial is available for up to three people without a credit card. WhatsApp message fees are billed separately.
Free Trial
Yes
Free Version
No
Pricing Details
$49/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Colibly
Country
Mexico
Website
colibly.com
Vendor Details
Company Name
SmartComm.ai
Founded
2023
Country
Bangladesh
Website
samrtcomm.ai
Product Features
Product Features
Alternatives
No Alternatives