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support

Description

Facilitate your organization's compliance with subject access requests seamlessly by utilizing our customizable request form and management solution. Each Data Transparency account is equipped with its own distinct instance of a dedicated request form, ensuring a tailored experience. This system alleviates the workload of your employees and shields them from potential liability associated with requests that may be misdirected, mishandled, or lost. By employing your data transparency request form, you automatically gather the requestor's information and the specifics of their request, significantly reducing unnecessary communication and enabling your team to focus on their core responsibilities. All essential data required to process a request is collected upfront, which not only saves time but also minimizes potential risks. Additionally, you can request further information and dispatch results directly through the app. Designed meticulously to conform to existing laws and regulations, this solution features robust record-keeping of actions taken by your team, ensuring complete accountability and transparency. With this system in place, your organization can enhance efficiency and maintain compliance effortlessly.

Description

At Optacy (formerly CCPA Toll Free), we provide a turnkey, lightweight privacy compliance platform designed to help businesses quickly satisfy regulatory mandates across CCPA/CPRA, GDPR, and emerging US state privacy laws. Our flagship service delivers complete request intake infrastructure out of the box—featuring our signature shared hotline (1-866-I-OPT-OUT), dedicated toll-free numbers, embeddable webforms, and an AI conversational agent that transcribes and classifies voice requests automatically. Inside our centralized dashboard, teams can effortlessly track incoming Data Subject Access Requests (DSARs), monitor statutory countdown deadlines, and generate complete automated audit trails for legal proof. To cover all consumer touchpoints, we also deliver geo-targeted cookie consent banners with automatic script blocking, full IAB TCF framework integration, and automated site scanners to detect hidden third-party tracking scripts. Designed to fit modern tech stacks, our platform offers custom developer tools—including APIs, webhooks, and real-time Slack notifications—to seamlessly automate backend deletion workflows across your internal systems. With flexible pricing ranging from an accessible $59/month SMB tier up to full enterprise suites featuring SSO and high-volume request handling, Optacy acts as a streamlined, budget-friendly alternative to heavy legacy tools. Ultimately, we eliminate the friction of data privacy compliance, allowing companies to instantly fulfill statutory mandates—like California’s toll-free phone requirement—without burning developer bandwidth or building intake workflows from scratch.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Okta
Zapier

Integrations

Okta
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$59
We offer a free trial as well as monthly and annual subscriptions.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Col8

Country

United Kingdom

Website

www.col8.net/products/data-transparency

Vendor Details

Company Name

Privacy Toll Free, LLC

Founded

2019

Country

United States

Website

optacy.com

Product Features

Data Privacy Management

Access Control
CCPA Compliance
Consent Management
Data Mapping
GDPR Compliance
Incident Management
PIA / DPIA
Policy Management
Risk Management
Sensitive Data Identification

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