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Description
Facilitate your organization's compliance with subject access requests seamlessly by utilizing our customizable request form and management solution. Each Data Transparency account is equipped with its own distinct instance of a dedicated request form, ensuring a tailored experience. This system alleviates the workload of your employees and shields them from potential liability associated with requests that may be misdirected, mishandled, or lost. By employing your data transparency request form, you automatically gather the requestor's information and the specifics of their request, significantly reducing unnecessary communication and enabling your team to focus on their core responsibilities. All essential data required to process a request is collected upfront, which not only saves time but also minimizes potential risks. Additionally, you can request further information and dispatch results directly through the app. Designed meticulously to conform to existing laws and regulations, this solution features robust record-keeping of actions taken by your team, ensuring complete accountability and transparency. With this system in place, your organization can enhance efficiency and maintain compliance effortlessly.
Description
At Optacy (formerly CCPA Toll Free), we provide a turnkey, lightweight privacy compliance platform designed to help businesses quickly satisfy regulatory mandates across CCPA/CPRA, GDPR, and emerging US state privacy laws. Our flagship service delivers complete request intake infrastructure out of the box—featuring our signature shared hotline (1-866-I-OPT-OUT), dedicated toll-free numbers, embeddable webforms, and an AI conversational agent that transcribes and classifies voice requests automatically. Inside our centralized dashboard, teams can effortlessly track incoming Data Subject Access Requests (DSARs), monitor statutory countdown deadlines, and generate complete automated audit trails for legal proof.
To cover all consumer touchpoints, we also deliver geo-targeted cookie consent banners with automatic script blocking, full IAB TCF framework integration, and automated site scanners to detect hidden third-party tracking scripts. Designed to fit modern tech stacks, our platform offers custom developer tools—including APIs, webhooks, and real-time Slack notifications—to seamlessly automate backend deletion workflows across your internal systems.
With flexible pricing ranging from an accessible $59/month SMB tier up to full enterprise suites featuring SSO and high-volume request handling, Optacy acts as a streamlined, budget-friendly alternative to heavy legacy tools. Ultimately, we eliminate the friction of data privacy compliance, allowing companies to instantly fulfill statutory mandates—like California’s toll-free phone requirement—without burning developer bandwidth or building intake workflows from scratch.
API Access
Has API
No
API Access
Has API
No
Integrations
Okta
No
Zapier
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$59
We offer a free trial as well as monthly and annual subscriptions.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Col8
Country
United Kingdom
Website
www.col8.net/products/data-transparency
Vendor Details
Company Name
Privacy Toll Free, LLC
Founded
2019
Country
United States
Website
optacy.com
Product Features
Product Features
Data Privacy Management
Access Control
No
CCPA Compliance
Yes
Consent Management
Yes
Data Mapping
No
GDPR Compliance
Yes
Incident Management
No
PIA / DPIA
No
Policy Management
Yes
Risk Management
No
Sensitive Data Identification
No
