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features
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Description

You can categorize customer interactions, extract relevant information from text or images, detect and tally objects within images or videos, and even convert audio into written form. Simply follow a few straightforward steps to develop a custom model or take advantage of our ready-to-use pre-trained AI models. Connect your applications or programs to your AI models effortlessly with an API-ready service, or utilize our convenient add-ons for Excel or Google Sheets. Train and make predictions based on text, images/videos, or audio inputs, with full native support for Spanish, Portuguese, and English languages. Enhance your conversations with intention recognition, gauge emotional responses, or enable your bot to respond using a question-answering framework powered by Cogniflow. Customer support tickets can be automatically categorized from emails, allowing you to address and resolve customer inquiries more efficiently. Additionally, transcribe client calls to ensure compliance, assess sentiment, and pinpoint significant moments in the dialogue for improved service quality. This comprehensive approach not only streamlines operations but also enhances overall customer satisfaction.

Description

Inworld Realtime STT is a streaming API for speech-to-text that captures more than just spoken words. This innovative tool merges low-latency speech recognition with voice profiling capabilities, allowing it to analyze emotions, vocal style, accent, age, and pitch from raw audio inputs, which enhances the responsiveness and expressiveness of downstream LLMs and TTS systems. Developers have the flexibility to stream audio in real time, transcribe entire files, or gather voice profile signals via a single, comprehensive API. The system features real-time bidirectional streaming over WebSocket, synchronous transcription for complete audio files, and offers voice profile signals for each streaming segment, all while supporting multiple providers through one model ID. Each audio segment provides a dynamic profile of the speaker, complete with confidence scores, equipping LLMs with structured context that indicates the emotional state of the user, such as whether they sound sad, frustrated, soft-spoken, high-pitched, or calm. This capability allows for a more nuanced interaction, enriching the user experience by adapting responses to the speaker’s emotional tone and vocal characteristics.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bubble
Google Sheets
Microsoft Excel
Zapier

Integrations

Bubble
Google Sheets
Microsoft Excel
Zapier

Pricing Details

$40 per month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cogniflow

Founded

2021

Country

United States

Website

www.cogniflow.ai/

Vendor Details

Company Name

Inworld

Founded

2021

Country

United States

Website

inworld.ai/speech-to-text

Product Features

Alternatives

Alternatives

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