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Description
Codenica ITSM + ITAM is a cloud-based platform for IT teams that want to manage service desk work and IT asset information in one connected system.
The product combines ticket management, IT asset tracking, configuration item management, a self-service portal, knowledge base, approvals, work tasks, live chat, messages, file storage, reporting and automation rules. Teams can use Codenica to handle requests submitted through the portal or email, assign work, track priorities and due dates, manage asset records and keep related information linked together.
Codenica helps organizations connect support requests with users, hardware and software assets, vendors, documents, tasks and approvals. This gives IT teams better context when working on issues and reduces the need to switch between separate tools for service desk, inventory, documentation and communication.
The platform is suitable for small IT teams, growing organizations, outsourcing companies, managed service providers and enterprise environments that need flexible ITSM and ITAM software for daily operations.
Description
Acreom is an innovative open-source personal knowledge base and second brain specifically designed for software engineers. This platform seamlessly merges personal notes and tasks with team-related issues and pull requests within a single, streamlined workspace, effectively minimizing the need for frequent context switching during the development cycle. Users can utilize Markdown pages to encompass issues, project details, documentation, subtasks, code snippets, and accumulated knowledge, while dedicated Projects facilitate straightforward personal issue tracking, and Rich Links allow for immediate connections to external issues and PRs from relevant pages. With integrations available for tools like Jira, GitHub, Linear, and Google Calendar, developers can efficiently access team information, manage tasks, review pull requests, and check their schedules all from their personal workspace. My Day serves as a comprehensive tool that combines a daily brain dump, planning interface, event management, overdue tasks, and today’s agenda, whereas Quick Capture enables users to swiftly jot down notes and tasks using keyboard shortcuts, ensuring they remain in their workflow. Additionally, features such as full-text search, quick navigation, and contextual search capabilities enhance the ease of retrieving information promptly, enriching the user's productivity experience. This powerful tool not only streamlines task management but also fosters a more connected and efficient development environment.
API Access
Has API
API Access
Has API
Integrations
GitHub
Gmail
Google Calendar
Google Workspace
Jira
Linear
Markdown
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service
Integrations
GitHub
Gmail
Google Calendar
Google Workspace
Jira
Linear
Markdown
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service
Pricing Details
$15/agent/month
Plans start at $15 per agent per month when billed annually. Monthly billing is available. Higher plans and optional add-on packs are available for teams that need more inventory capacity, knowledge base capacity, file storage, communication limits, or performance/API capacity.
Free Trial
Free Version
Pricing Details
$6.75 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Codenica
Founded
2005
Country
Poland
Website
codenica.com
Vendor Details
Company Name
acreom
Country
United States
Website
acreom.com
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
