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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Codenica ITSM + ITAM is a cloud-based platform for IT teams that want to manage service desk work and IT asset information in one connected system. The product combines ticket management, IT asset tracking, configuration item management, a self-service portal, knowledge base, approvals, work tasks, live chat, messages, file storage, reporting and automation rules. Teams can use Codenica to handle requests submitted through the portal or email, assign work, track priorities and due dates, manage asset records and keep related information linked together. Codenica helps organizations connect support requests with users, hardware and software assets, vendors, documents, tasks and approvals. This gives IT teams better context when working on issues and reduces the need to switch between separate tools for service desk, inventory, documentation and communication. The platform is suitable for small IT teams, growing organizations, outsourcing companies, managed service providers and enterprise environments that need flexible ITSM and ITAM software for daily operations.

Description

ManageEngine AssetExplorer, an IT asset management platform, is designed to allow IT managers to quickly deploy and gain control over IT assets located at multiple sites. Its out-of the-box capabilities include inventory management and hardware and software asset management, as well as custom workflows that automate lifecycles, vendor and purchase management, and a CMDB for visualizing digital infrastructure. Manage your hardware and software assets on-premises or in the cloud. Manage every asset state, from asset creation to asset disposal. Discover and scan assets to be aware of all assets in your network. Visibility over asset demand and use will help you to drive sustainable cost savings. Audit-ready hardware and software at any time.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service
Ostendio

Integrations

Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service
Ostendio

Pricing Details

$15/agent/month
Free Trial
Free Version

Pricing Details

$995 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Codenica

Founded

2005

Country

Poland

Website

codenica.com

Vendor Details

Company Name

Zoho

Founded

1996

Country

United States

Website

www.manageengine.com/products/asset-explorer/

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Product Lifecycle Management

Change Management
Compliance Management
Cost Tracking
Design Management
Document Management
Product Data Management
Project Management
Requirements Management
Supplier Management

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