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Description
Codenica ITSM + ITAM is a cloud-based platform for IT teams that want to manage service desk work and IT asset information in one connected system.
The product combines ticket management, IT asset tracking, configuration item management, a self-service portal, knowledge base, approvals, work tasks, live chat, messages, file storage, reporting and automation rules. Teams can use Codenica to handle requests submitted through the portal or email, assign work, track priorities and due dates, manage asset records and keep related information linked together.
Codenica helps organizations connect support requests with users, hardware and software assets, vendors, documents, tasks and approvals. This gives IT teams better context when working on issues and reduces the need to switch between separate tools for service desk, inventory, documentation and communication.
The platform is suitable for small IT teams, growing organizations, outsourcing companies, managed service providers and enterprise environments that need flexible ITSM and ITAM software for daily operations.
Description
ManageEngine AssetExplorer, an IT asset management platform, is designed to allow IT managers to quickly deploy and gain control over IT assets located at multiple sites. Its out-of the-box capabilities include inventory management and hardware and software asset management, as well as custom workflows that automate lifecycles, vendor and purchase management, and a CMDB for visualizing digital infrastructure.
Manage your hardware and software assets on-premises or in the cloud. Manage every asset state, from asset creation to asset disposal. Discover and scan assets to be aware of all assets in your network. Visibility over asset demand and use will help you to drive sustainable cost savings. Audit-ready hardware and software at any time.
API Access
Has API
API Access
Has API
Integrations
Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service
Ostendio
Integrations
Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service
Ostendio
Pricing Details
$15/agent/month
Free Trial
Free Version
Pricing Details
$995 per year
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Codenica
Founded
2005
Country
Poland
Website
codenica.com
Vendor Details
Company Name
Zoho
Founded
1996
Country
United States
Website
www.manageengine.com/products/asset-explorer/
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Product Features
IT Asset Management
Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management
Product Lifecycle Management
Change Management
Compliance Management
Cost Tracking
Design Management
Document Management
Product Data Management
Project Management
Requirements Management
Supplier Management