Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Codenica ITSM + ITAM is a cloud-based platform for IT teams that want to manage service desk work and IT asset information in one connected system. The product combines ticket management, IT asset tracking, configuration item management, a self-service portal, knowledge base, approvals, work tasks, live chat, messages, file storage, reporting and automation rules. Teams can use Codenica to handle requests submitted through the portal or email, assign work, track priorities and due dates, manage asset records and keep related information linked together. Codenica helps organizations connect support requests with users, hardware and software assets, vendors, documents, tasks and approvals. This gives IT teams better context when working on issues and reduces the need to switch between separate tools for service desk, inventory, documentation and communication. The platform is suitable for small IT teams, growing organizations, outsourcing companies, managed service providers and enterprise environments that need flexible ITSM and ITAM software for daily operations.

Description

The IT Asset Tool is a specialized software designed for IT Managers to assist in conducting a comprehensive inventory of both hardware and software, which is essential for effective Software Asset Management (SAM). This tool features all the capabilities of a Network Scanner, enabling it to perform thorough hardware and software inventories by continuously monitoring the entire LAN network. It grants you complete oversight of the installed software and all hardware components within your network environment! Additionally, IT Asset Tool is scalable and integrates seamlessly with Microsoft Active Directory and Microsoft SQL to deliver optimal performance tailored to your organization's needs. You can set up an alert system to stay updated on activities occurring within your networked computers through customizable alerts and reports. With its proven track record, the IT Asset Tool has been instrumental in assisting businesses with the efficient management of their LAN infrastructure. By utilizing this tool, companies can ensure compliance and enhance their asset management strategies effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service

Integrations

Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
Microsoft SMTP Service

Pricing Details

$15/agent/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Codenica

Founded

2005

Country

Poland

Website

codenica.com

Vendor Details

Company Name

IT Asset Tool

Founded

2013

Country

Italy

Website

www.it-asset-tool.com

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Product Features

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

Alternatives

Alternatives

Octopus ITSM Reviews

Octopus ITSM

Octopus-ITSM.com
VIZOR Reviews

VIZOR

Vector Networks
Virima Reviews

Virima

Virima Inc.
SysAid Reviews

SysAid

SysAid Technologies