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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

More than 1,300 clubs worldwide, representing over 2 million members, rely on Clubessential technology to enable their staff to prioritize what truly matters: crafting exceptional experiences. Although the pressures clubs face may be constantly evolving, the fundamental challenges—such as attracting and keeping members—remain the same. To address this, Clubessential is committed to innovation and the integration of advanced technology that not only supports club staff but also improves the overall member experience. With pioneering predictive solutions, we enhance operational efficiency, allowing staff to adapt to the daily demands of club members seamlessly. By prioritizing mobile-first technology, we ensure that both staff and members enjoy enhanced interactions. Clubessential takes pride in collaborating with top-tier clubs around the globe, including over 60% of the Distinguished Clubs of the World as recognized by Boardroom Magazine. Our technology solutions are designed to assist clubs of every size in attracting, engaging, and retaining lifelong members, fostering a vibrant community within each club. In this way, we continue to redefine the standards of excellence in club management and member satisfaction.

Description

LASERWAR CRM serves as a comprehensive cloud-based management platform tailored for clubs that engage in laser tag, paintball, airsoft, and other rental-based gaming activities. It consolidates customer information, booking requests, and a game calendar into one accessible location while offering features to assign instructors, oversee venues, and plan events effectively. Staff members can monitor equipment and merchandise, create and reserve game packages, and keep track of the condition of their gear. Additionally, the system has the capability to generate a mini-site for clubs, facilitating online inquiries, customer discounts, and loyalty programs, alongside options for email and SMS notifications as well as IP telephony with compatible providers. Detailed reports are available to summarize bookings, staff performance, income, and expenditures, complete with options for exporting or printing data. This system is designed specifically for club owners and staff who are responsible for managing daily bookings, customer interactions, equipment oversight, and financial operations, ensuring an efficient and streamlined operational process. Ultimately, it empowers clubs to enhance their customer experience while maintaining organized and effective management practices.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Yellow Dog Inventory Yes 
Zadarma No 

Integrations

Yellow Dog Inventory No 
Zadarma Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
Start: 0 RUB/month (1 user, up to 200 clients, 1 game venue, 30 equipment units). Optima: 599 RUB/month (up to 5 users, 2,000 clients, 5 venues, 50 equipment units). Business: 999 RUB/month, with unlimited listed users, clients, venues and equipment. The pricing page also advertises one month free on Optima and Business. A separate Optima demo is promoted; its duration is inconsistent across official pages (two weeks on the pricing/English pages; one day in an FAQ demo embed).
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Clubessential

Founded

1998

Country

United States

Website

www.clubessential.com

Vendor Details

Company Name

CYBERTAG

Country

Russia

Website

laserwar.club/

Product Features

Club Management

Attendance Tracking Yes 
Billing & Invoicing Yes 
Check-In Manager No 
Contract Management No 
Employee Management No 
Event Management Yes 
Inventory Management Yes 
Marketing Management Yes 
Member Portal Yes 
Membership Management Yes 
Payment Processing No 
Point of Sale (POS) Yes 

Golf Course

Accounting Management Yes 
CRM Yes 
Electronic Tee Sheets Yes 
Event Management Yes 
Gift Card Management No 
Inventory Management Yes 
Lesson Scheduling Yes 
Loyalty Program No 
Membership Management Yes 
Payment Processing No 
Payroll Management Yes 
Point of Sale (POS) Yes 

Membership Management

Application Management No 
Automatic Renewals No 
Committee Management No 
Dues Management No 
Email Marketing Yes 
Event Management Yes 
Member Directory Yes 
Member Portal Yes 
Member Types Yes 
Membership Database Yes 
Nonprofit Membership No 
Payment Processing No 
Website Management Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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