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features
design
support

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Description

Since 2009 CloudSense has been helping ambitious services enterprises to thrive in a digital-first economy by transforming sales to increase productivity and grow profitability. After 100+ successful CPQ implementations over 12 years, we have assembled a global team of over 150 solutions consultants who shape every client engagement for success. Our team couples deep industry knowledge with CPQ domain experience, setting CloudSense apart in terms of achieving business outcomes. We leverage a clear and proven delivery methodology that can adapt to meet the specific business goals of every customer. We guide our customers through the challenges and pitfalls of digital transformation, helping them minimize risk and release value faster. Leading communications and media providers including BT, Telstra, Informa and Spotify use CloudSense’s portfolio of applications to streamline the entire customer lifecycle, providing a better customer experience while improving business performance. To learn more about how CloudSense’s CPQ and Order Management solutions can help your business deliver sales transformation, speak to one of our experts today, or visit cloudsense.com

Description

IBM Sterling CPQ revolutionizes and streamlines the processes of configuring, pricing, and quoting for intricate products and services. This platform enhances the purchasing journey for your clientele by facilitating transactions through all preferred sales channels. With its intuitive software, IBM Sterling CPQ assists eCommerce shoppers, sales personnel, call center agents, and partners in identifying suitable products while maintaining precise pricing. Additionally, it empowers you to deliver the exceptional buying experiences that modern consumers expect, thereby boosting your sales efficiency. The CPQ system automates the online sales process, ensuring accurate configuration of solution bundles and identifying cross-sell and up-sell opportunities, ultimately enhancing customer satisfaction and reducing the workload on call centers. Furthermore, by centralizing pricing operations, CPQ eliminates manual pricing tasks, standardizes pricing consistency, and automates any necessary pricing adjustments, allowing business users to manage price updates more effectively. Overall, IBM Sterling CPQ not only simplifies the sales process but also fosters stronger customer relationships through its user-friendly features.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DV Publisher Suite Yes 
Gotransverse Yes 

Integrations

DV Publisher Suite No 
Gotransverse No 

Pricing Details

$85/user/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CloudSense

Founded

2009

Country

United Kingdom

Website

www.cloudsense.com

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/configure-price-quote

Product Features

CPQ

2D Drawing No 
3D Modeling Yes 
Approval Workflow Yes 
Guided Selling Yes 
Product Configurator Yes 
Proposal Generation Yes 
Quotes / Estimates Yes 
Renewal Management Yes 
Self Service Portal Yes 
eCommerce Yes 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Sales Acceleration

CPQ No 
Campaign Management No 
Dialer No 
Email Sequencing No 
Email Templates No 
Email Tracking No 
List Building No 
Meeting Scheduler No 
Predictive Analytics No 
Reporting No 
Sales Gamification No 
Sales Intelligence No 
Sales Workflow Management No 

Product Features

CPQ

2D Drawing No 
3D Modeling No 
Approval Workflow No 
Guided Selling No 
Product Configurator No 
Proposal Generation No 
Quotes / Estimates No 
Renewal Management No 
Self Service Portal No 
eCommerce No 

Sales Acceleration

CPQ No 
Campaign Management No 
Dialer No 
Email Sequencing No 
Email Templates No 
Email Tracking No 
List Building No 
Meeting Scheduler No 
Predictive Analytics No 
Reporting No 
Sales Gamification No 
Sales Intelligence No 
Sales Workflow Management No 

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