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Description
Since 2009 CloudSense has been helping ambitious services enterprises to thrive in a digital-first economy by transforming sales to increase productivity and grow profitability.
After 100+ successful CPQ implementations over 12 years, we have assembled a global team of over 150 solutions consultants who shape every client engagement for success.
Our team couples deep industry knowledge with CPQ domain experience, setting CloudSense apart in terms of achieving business outcomes. We leverage a clear and proven delivery methodology that can adapt to meet the specific business goals of every customer. We guide our customers through the challenges and pitfalls of digital transformation, helping them minimize risk and release value faster.
Leading communications and media providers including BT, Telstra, Informa and Spotify use CloudSense’s portfolio of applications to streamline the entire customer lifecycle, providing a better customer experience while improving business performance.
To learn more about how CloudSense’s CPQ and Order Management solutions can help your business deliver sales transformation, speak to one of our experts today, or visit cloudsense.com
Description
Having quick access to customer-related information from a centralized location is crucial for teams. With Sense, all you have to do is link your customer support platforms, and it will seamlessly organize, categorize, tag, and interconnect all customer support data across your various applications. Documents and help articles are no longer isolated; Sense will search through all of your team's services to uncover relevant resources and discussions related to any support material you have. This ensures that you won’t overlook vital information regarding your customers and projects. Plus, Sense provides you with a personalized dashboard that highlights essential sources, important mentions and emails, upcoming meetings, tasks, and much more, making it easier than ever to stay informed and proactive in your customer support efforts. Embracing this tool can significantly enhance your team's efficiency and responsiveness.
API Access
Has API
API Access
Has API
Integrations
Basecamp
Confluence
DV Publisher Suite
Dropbox
Gmail
Google Calendar
Google Drive
Gotransverse
Intercom
Microsoft OneDrive
Integrations
Basecamp
Confluence
DV Publisher Suite
Dropbox
Gmail
Google Calendar
Google Drive
Gotransverse
Intercom
Microsoft OneDrive
Pricing Details
$85/user/month
Free Trial
Free Version
Pricing Details
$4 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CloudSense
Founded
2009
Country
United Kingdom
Website
www.cloudsense.com
Vendor Details
Company Name
Sense
Founded
2021
Country
Germany
Website
www.senseapp.ai/
Product Features
CPQ
2D Drawing
3D Modeling
Approval Workflow
Guided Selling
Product Configurator
Proposal Generation
Quotes / Estimates
Renewal Management
Self Service Portal
eCommerce
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Sales Acceleration
CPQ
Campaign Management
Dialer
Email Sequencing
Email Templates
Email Tracking
List Building
Meeting Scheduler
Predictive Analytics
Reporting
Sales Gamification
Sales Intelligence
Sales Workflow Management
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal