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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance your anything-as-a-service business to thrive in today's digital landscape. For companies aiming to prosper in the as-a-service environment, agility, responsiveness, and efficiency in service delivery are crucial. CloudBlue is ready to assist you. Our established hyperscale digital platform provides comprehensive solutions that expedite how partners evolve, contend, and expand. Boost your innovation speed with CloudBlue's Platform as a Service or opt for a specialized platform tailored to your needs. Instantly access a marketplace featuring over 200 cloud services to begin selling. Simplify the management of subscription lifecycles, including provisioning, billing, and channel management, utilizing our telco-grade system capabilities to ensure seamless operations. With CloudBlue, you can transform your service offerings and meet the demands of a rapidly changing market.

Description

Contemporary customer service solutions encompass a variety of platforms such as email, chat, inquiry forums, telephone communication, social media, and FAQ sections. Kundo offers a comprehensive suite of tools that integrates all these digital channels into one unified interface, allowing you to maintain a clear overview and exert greater control over customer interactions. We understand that delivering exceptional customer service requires more than simply employing advanced tools; hence, our aim is to support you in every aspect of your customer service journey. To discover our full range of offerings, click here! To maximize your experience with Kundo's products, we assign a dedicated Success Manager who is committed to ensuring your success! This professional will assist you not only in getting started but also in training your entire team, remaining readily available for any questions you may have. Additionally, we collaborate with our partners to offer training sessions focused on optimizing customer interactions through digital channels, enhancing your team's effectiveness even further. Your path to outstanding customer service is just a step away!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acronis Cyber Protect Cloud
AWS Marketplace
Amazon Web Services (AWS)
Consensus Harmony
Google Cloud Platform
Microsoft Azure
Nekton.ai
ScalePad Quoter
Wufoo

Integrations

Acronis Cyber Protect Cloud
AWS Marketplace
Amazon Web Services (AWS)
Consensus Harmony
Google Cloud Platform
Microsoft Azure
Nekton.ai
ScalePad Quoter
Wufoo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CloudBlue

Founded

1998

Country

United States

Website

www.cloudblue.com/platform/

Vendor Details

Company Name

Kundo

Country

Sweden

Website

kundo.se

Product Features

Channel Management

Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management

Marketplace

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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