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Description

ClosedLoop AI is an AI-driven product discovery and intelligence platform designed to convert everyday customer conversations into strategic product decisions. Instead of relying on manual tagging and scattered notes, it automatically transforms tickets, calls, chats, and surveys into structured product signals. The system extracts meaningful insights such as recurring pain points, feature gaps, workarounds, and severity levels in real time. It then groups related signals into patterns, revealing hidden trends that may not have been formally reported. With outcome-based scoring, each insight is tied directly to measurable business impact including retention, revenue growth, and customer expansion. Trend velocity tracking shows whether issues are accelerating, stabilizing, or declining over time. Teams can interact with their data through AI chat, slash commands, CLI, or API access for deeper analysis. Scheduled intelligence briefs deliver role-specific summaries directly to inboxes, keeping stakeholders aligned. ClosedLoop AI integrates seamlessly with existing tools like Salesforce, Jira, Linear, GitHub, and Slack, requiring minimal setup. By providing a unified, evidence-backed source of truth, the platform empowers organizations to proactively shape their product roadmap based on real customer voice data.

Description

Loop serves as a comprehensive platform for measuring and managing social value, aimed at assisting organizations in predicting, tracking, and substantiating the social, economic, and environmental effects of their initiatives within a unified system. Featuring real-time dashboards and customized metrics, it empowers users to assess community advantages, align their efforts with established frameworks, and communicate outcomes effectively to stakeholders. The platform accommodates the entire project lifecycle, enabling teams to improve proposals through outcome forecasting, monitor performance during execution, and generate audit-ready reports that validate their significant impact. Additionally, Loop’s approach adheres to the principles set forth in HM Treasury's Green Book and the National Social Value Standard, while also providing access to a wealth of monetized metrics that convert outcomes into relevant financial values. This functionality not only enhances transparency but also fosters accountability among organizations seeking to maximize their social value contributions.

API Access

Has API

API Access

Has API

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Screenshots View All

Integrations

Amplitude
Claude Code
Cursor
Discord
Fireflies.ai
GitHub
Gong
Google Sheets
HubSpot CRM
Linear
Microsoft Teams
Mixpanel
Notion
Otter.ai
Productboard
Reddit
Salesforce
Typeform
Zapier
Zendesk

Integrations

Amplitude
Claude Code
Cursor
Discord
Fireflies.ai
GitHub
Gong
Google Sheets
HubSpot CRM
Linear
Microsoft Teams
Mixpanel
Notion
Otter.ai
Productboard
Reddit
Salesforce
Typeform
Zapier
Zendesk

Pricing Details

$0
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ClosedLoop AI

Founded

2025

Country

United States

Website

closedloop.sh

Vendor Details

Company Name

Loop

Founded

2016

Country

United Kingdom

Website

loop.org.uk

Product Features

Product Management

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

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