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Description

Clik Remote allows you to bring together your customers, engineers, and sales team and make it easier to get work done. Clik Remote is a web-based field service management tool that connects directly with Clik Service in the workplace. All-in-one field service software for clients and your team. Remote access allows engineers to access the information they need and connect customers with their ongoing work. Clik Remote makes it possible for you and your team from anywhere to access your data, increase your business' profitability, and increase customer retention. Web-based service management software allows you to log in from any browser on any device. Automate and optimize business processes to improve accuracy, streamline operations, impress customers, and increase productivity. Each user can access their customized dashboard with visual widgets or graphs. You can instantly see key metrics such as completed, new, and unassigned jobs, invoicing values, and other important information.

Description

Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Clik Service
Genesys Cloud CX
Google Maps
IFS Field Service Management
Microsoft 365
Microsoft Excel
Salesforce

Integrations

Clik Service
Genesys Cloud CX
Google Maps
IFS Field Service Management
Microsoft 365
Microsoft Excel
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$75,000 per year
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Clik

Founded

2000

Country

United Kingdom

Website

www.cliksoftware.com/products/clik-remote/

Vendor Details

Company Name

Help Lightning

Founded

2016

Country

United States

Website

helplightning.com

Product Features

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Work

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Alternatives

Alternatives

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