Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Clienteka is a cloud-driven platform designed for managing businesses that operate on an appointment basis, serving industries such as salons, barbers, massage therapy, spas, grooming, photography, tattoo artistry, and repair services. The software features a calendar that aids teams in organizing their appointments and schedules effectively, while client profiles store important information such as notes, preferences, photos, and visit histories, ensuring personalized service. Additionally, a waitlist function allows businesses to keep track of clients who are looking for available openings. The system also encompasses functionalities like invoicing, payment tracking, issuing credit notes, employee scheduling, leave management, inventory oversight, and business analytics. Users have the ability to import data from other software, although Clienteka does not offer automatic synchronization with booking marketplaces. A free version is available for a single business, which comes with limitations on the number of appointments and client profiles; for those seeking more comprehensive features, the paid Pro version provides expanded limits and enhanced team collaboration tools. This allows businesses to choose a plan that best fits their operational needs and growth aspirations.

Description

Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Calendar No 
Instagram No 
Mycel No 

Integrations

Google Calendar Yes 
Instagram Yes 
Mycel Yes 

Pricing Details

€19/month
Free plan: up to 10 appointments and 10 client profiles per month for one business. Pro: €19/month plus €7/month per active employee, excluding VAT. Monthly subscription; cancel anytime.
Free Trial Yes 
Free Version Yes 

Pricing Details

$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

PLWebsites

Country

Germany

Website

clienteka.com

Vendor Details

Company Name

Martello Systems

Founded

2026

Country

United States

Website

relaycustomerops.com

Product Features

Salon

Appointment Management No 
Booth Rental No 
Client Profiles No 
Employee Management No 
Inventory Management No 
Loyalty Program No 
Multi-Location No 
Payroll Management No 
Point of Sale (POS) No 
Recurring Appointments No 

Product Features

Appointment Scheduling

Appointment Reminders No 
Automated Scheduling No 
Calendar Sync No 
Client Database No 
Group Scheduling No 
Mobile Access No 
Multi-Location No 
Online Booking No 
Online Payments No 
Recurring Appointments No 
Room Booking Management No 

Alternatives

BarbrFlow Reviews

BarbrFlow

Core Haven Labs

Alternatives

BarbrFlow Reviews

BarbrFlow

Core Haven Labs
DaySync Reviews

DaySync

DaySync LLC
Clienteka Reviews

Clienteka

PLWebsites
NextUp Walk-in Reviews

NextUp Walk-in

NextUp LLC
SMS Reminder Reviews

SMS Reminder

CK Digital
Salon Maid Reviews

Salon Maid

Alexandria Computers