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Average Ratings 0 Ratings
Description
Clienteka is a cloud-driven platform designed for managing businesses that operate on an appointment basis, serving industries such as salons, barbers, massage therapy, spas, grooming, photography, tattoo artistry, and repair services. The software features a calendar that aids teams in organizing their appointments and schedules effectively, while client profiles store important information such as notes, preferences, photos, and visit histories, ensuring personalized service. Additionally, a waitlist function allows businesses to keep track of clients who are looking for available openings. The system also encompasses functionalities like invoicing, payment tracking, issuing credit notes, employee scheduling, leave management, inventory oversight, and business analytics. Users have the ability to import data from other software, although Clienteka does not offer automatic synchronization with booking marketplaces. A free version is available for a single business, which comes with limitations on the number of appointments and client profiles; for those seeking more comprehensive features, the paid Pro version provides expanded limits and enhanced team collaboration tools. This allows businesses to choose a plan that best fits their operational needs and growth aspirations.
Description
Relay is an all-in-one customer communication and appointment management tool designed specifically for various appointment-driven businesses such as salons, barbershops, lash and brow studios, med spas, tattoo shops, and pet grooming services. It consolidates messages from texts, emails, phone calls, web chats, form inquiries, and social media platforms like Facebook and Instagram into a unified customer inbox for easier management. Businesses can easily share booking links, synchronize their calendars with Google Calendar, check for scheduling conflicts, send reminders to clients about their appointments, encourage rebooking, and inform customers on the waitlist when an appointment becomes available. Additionally, automated workflows enable quick responses to missed calls and follow-ups with potential clients. With Relay's AI capabilities, it can generate draft responses for staff to review or send automatic replies based on user preferences. The optional AI Front Desk feature can handle incoming calls and manage appointment bookings. The service also provides contact management, customizable forms, workflow pipelines, and API access for users on qualifying paid plans. Furthermore, Relay operates in a web-based environment and integrates seamlessly with Martello's ecosystem, which includes Mycel, a collective business knowledge layer, enhancing its operational efficiency.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Google Calendar
No
Instagram
No
Mycel
No
Pricing Details
€19/month
Free plan: up to 10 appointments and 10 client profiles per month for one business. Pro: €19/month plus €7/month per active employee, excluding VAT. Monthly subscription; cancel anytime.
Free Trial
Yes
Free Version
Yes
Pricing Details
$49/month
A free plan is available. Paid plans start at $49/month or $539/year; annual billing includes one month free. Plans include different contact, seat, messaging, and AI allowances. Extra seats, usage beyond included allowances, and optional modules may cost extra.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
PLWebsites
Country
Germany
Website
clienteka.com
Vendor Details
Company Name
Martello Systems
Founded
2026
Country
United States
Website
relaycustomerops.com
Product Features
Salon
Appointment Management
No
Booth Rental
No
Client Profiles
No
Employee Management
No
Inventory Management
No
Loyalty Program
No
Multi-Location
No
Payroll Management
No
Point of Sale (POS)
No
Recurring Appointments
No
Product Features
Appointment Scheduling
Appointment Reminders
No
Automated Scheduling
No
Calendar Sync
No
Client Database
No
Group Scheduling
No
Mobile Access
No
Multi-Location
No
Online Booking
No
Online Payments
No
Recurring Appointments
No
Room Booking Management
No