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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Applied Innovation's premier software solution, ClientAccessWeb, equips your agency with essential tools for managing time and expenses effectively. Enhance your operations by automating the workflow between your agency and clients, ultimately boosting efficiency. Hosted in our secure private cloud, you can communicate safely with clients through encrypted messaging, facilitate new account placements using customizable templates, or perform bulk uploads. Interactive account inquiry screens and on-demand reporting features empower your clients to take charge of their inquiries. With default and customized reporting options at their disposal, clients can generate tailored reports that meet their specific requirements whenever needed. Data-rich reports can be transformed into statistical formats swiftly, allowing for easy access to detailed information by drilling down on specific metrics. The reporting process is not only fast and adaptable but also significantly more efficient than extracting data from traditional collection software. Regardless of your clients' needs, either you or they have the capability to create and store reports for future reference. This approach not only saves time for your agency but also streamlines the experience for your clients. Investing in this software is a step towards enhancing productivity and client satisfaction.

Description

Utilize a compatible merchant account from one of our partners or our innovative Payment Runner system to process post-dated credit card and ACH payments. The Auto-post feature allows for seamless entry of payments into the system, which in turn automatically refreshes the balances on debtor accounts. Clients have the convenience of accessing real-time information regarding their accounts from current placements, along with the ability to view collector notes and add their own annotations to the account log. Our charts page offers historical data and forecasting capabilities, enabling clients to monitor the progress of their accounts and anticipate incoming payments and commitments. Moreover, effortlessly locate debtors when they contact you by searching your database using various criteria such as phone number, file number, account number, custom fields, first name, full name, last name, email address, social security number, or through a comprehensive search covering all database fields. This level of accessibility and organization ensures that clients can manage their accounts with ease and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Debtmaster Yes 

Integrations

Debtmaster No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Applied Innovation

Founded

2001

Country

United States

Website

www.appliedinnovationinc.com/clientaccessweb/

Vendor Details

Company Name

Decca Software

Founded

2006

Country

United States

Website

www.collectionsmax.com

Product Features

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices No 
Callback Scheduling No 
Client Management No 
Commission Management No 
Compliance Management No 
Contact Management No 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans No 
Transaction Management No 

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer No 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management No 
Compliance Management No 
Contact Management Yes 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

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