Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Applied Innovation's premier software solution, ClientAccessWeb, equips your agency with essential tools for managing time and expenses effectively. Enhance your operations by automating the workflow between your agency and clients, ultimately boosting efficiency. Hosted in our secure private cloud, you can communicate safely with clients through encrypted messaging, facilitate new account placements using customizable templates, or perform bulk uploads. Interactive account inquiry screens and on-demand reporting features empower your clients to take charge of their inquiries. With default and customized reporting options at their disposal, clients can generate tailored reports that meet their specific requirements whenever needed. Data-rich reports can be transformed into statistical formats swiftly, allowing for easy access to detailed information by drilling down on specific metrics. The reporting process is not only fast and adaptable but also significantly more efficient than extracting data from traditional collection software. Regardless of your clients' needs, either you or they have the capability to create and store reports for future reference. This approach not only saves time for your agency but also streamlines the experience for your clients. Investing in this software is a step towards enhancing productivity and client satisfaction.
Description
Utilize a compatible merchant account from one of our partners or our innovative Payment Runner system to process post-dated credit card and ACH payments. The Auto-post feature allows for seamless entry of payments into the system, which in turn automatically refreshes the balances on debtor accounts. Clients have the convenience of accessing real-time information regarding their accounts from current placements, along with the ability to view collector notes and add their own annotations to the account log. Our charts page offers historical data and forecasting capabilities, enabling clients to monitor the progress of their accounts and anticipate incoming payments and commitments. Moreover, effortlessly locate debtors when they contact you by searching your database using various criteria such as phone number, file number, account number, custom fields, first name, full name, last name, email address, social security number, or through a comprehensive search covering all database fields. This level of accessibility and organization ensures that clients can manage their accounts with ease and efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Debtmaster
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Applied Innovation
Founded
2001
Country
United States
Website
www.appliedinnovationinc.com/clientaccessweb/
Vendor Details
Company Name
Decca Software
Founded
2006
Country
United States
Website
www.collectionsmax.com
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
No
Callback Scheduling
No
Client Management
No
Commission Management
No
Compliance Management
No
Contact Management
No
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
No
Transaction Management
No
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
No
Automated Notices
Yes
Callback Scheduling
Yes
Client Management
Yes
Commission Management
No
Compliance Management
No
Contact Management
Yes
Credit Bureau Reporting
No
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes