Average Ratings 67 Ratings
Average Ratings 3 Ratings
Description
ClickLearn simplifies complex business processes using popular software. You can create multi-format learning materials in any language and publish them to a 24/7 learning portal with just one click. A video walkthrough of the process, with narration in your preferred language. Put your learning to the test. This interactive simulation of your workplace allows you to test your knowledge without any hints. Interactive simulation of your workplace environment that guides you through the process. This guide is step-by-step. ClickLearn wrote this guide with perfectly cropped screenshots. ClickLearn Assist can be your go-to helper when you are stuck, need process help, or want to try a new process in the live system. You don't have to worry about making another mistake. All your learning materials can be auto-translated with a click of a button
Description
Userlane is a digital adoption platform that allows anyone to learn any software in a matter of minutes. Our interactive guidance technology and virtual assistant on-demand provide contextual and tailored support for software users. Our solution is suitable for both employee training and onboarding (enterprise digitization) and customer onboarding (software vendors). Our interactive, step-by-step guides guide users through any browser-based software in real time. This helps them to achieve their goals quickly. Userlane helps customers and employees get onboarded faster, reduces support tickets by up to 75%, and improves productivity and user satisfaction. Our DAP is the perfect solution for companies with distributed workforces who want to automate and scale their support and software training.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Microsoft Dynamics 365
Yes
Salesforce
Yes
Acumatica Cloud ERP
Yes
Confluence
No
Dynamics 365 Customer Service
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
IFS
Yes
IFS Cloud
Yes
Jira
No
Integrations
Microsoft Dynamics 365
Yes
Salesforce
Yes
Acumatica Cloud ERP
No
Confluence
Yes
Dynamics 365 Customer Service
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
IFS
No
IFS Cloud
No
Jira
Yes
Pricing Details
6.350$ pr. year
The monthly price per company is dependent on the number of platforms, editions, authors, and users.
Free Trial
Yes
Free Version
No
Pricing Details
We offer customized modular plans based on users, solutions, deployment, and features. Every plan includes a dedicated customer success manager and solution architect, custom SLA, in-product or phone/email support, implementation plan + strategy consulting.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ClickLearn
Founded
2009
Country
Denmark
Website
www.clicklearn.com
Vendor Details
Company Name
Userlane
Founded
2015
Country
Germany
Website
www.userlane.com
Product Features
Digital Adoption Platforms
Audience Segmentation
No
Content Creation
Yes
Contextual Guidance
Yes
Data Validation
Yes
In-App Training
Yes
Launch Management
No
Multi-Language
Yes
Self Service Tools
Yes
Surveys & Feedback
Yes
User Onboarding
Yes
Software Documentation
Access Roles / User Permissions
Yes
Automatic Documentation Generation
Yes
Collaboration Tools
Yes
Docs Web Hosting
Yes
Feedback Capture
Yes
Markdown Support
No
Multiple Formats Support
Yes
Multiple Versions Support
No
Version Control
No
WYSIWIG Editor
Yes
Webhooks
Yes
reStructured Text Support
No
Work Instructions
Branding & Style Sheets
Yes
Content Management System
Yes
Drag and Drop
Yes
Dynamic Tags
No
Employee Feedback
Yes
Guide Approval Workflows
No
Media Editor
Yes
Multi-Brand Publishing
No
Rich Text Editor
Yes
SSO (SAML)
Yes
Translations
Yes
User Management
Yes
Version Control
Yes
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
Yes
Customer Success
Account Alerts
No
Account Management
Yes
Communication Management
Yes
Customer Engagement
Yes
Customer Lifecycle Management
Yes
Health Score
No
Onboarding
Yes
Revenue Management
No
Usage Tracking / Analytics
Yes
Win / Loss Analysis
No
Digital Adoption Platforms
Audience Segmentation
Yes
Content Creation
Yes
Contextual Guidance
Yes
Data Validation
Yes
In-App Training
Yes
Launch Management
Yes
Multi-Language
Yes
Self Service Tools
Yes
Surveys & Feedback
No
User Onboarding
Yes
Onboarding
Course Management
Yes
Document Management
Yes
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
Yes
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
Yes
Task Management
Yes
Tax Forms
No
Training Management
Yes
Training
Academic / Education
Yes
Asynchronous Learning
No
Blended Learning
No
Built-In Course Authoring
Yes
Built-in LMS
No
Certification Management
No
Corporate / Business
Yes
Learner Portal
Yes
Mobile Learning
No
Simulation
No
Synchronous Learning
Yes
Training Companies
Yes
eCommerce
No
