Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
CleverGet Recorder is a completely free streaming video recording tool that lets users capture online videos without sacrificing quality or dealing with ads. It supports recording both live streams and on-demand content with ease and precision. The software can record videos in resolutions up to 4K and at 60FPS, delivering smooth and high-definition output. Users can save recordings as MP4 or MKV files, which offer flexibility for offline viewing. CleverGet Recorder features scheduling options, allowing users to preset recording start times and durations for automatic capture. It also supports GPU graphics card processing to optimize recording speed and quality. The platform is ideal for anyone looking to save streaming content without interruptions. Additionally, the tool skips ads during recording, ensuring a clean viewing experience.
Description
Elevate the customer support experience by leveraging the Video Reply app for Zendesk, which allows you to record and dispatch video responses directly within ticket communications, moving beyond simple text exchanges. Although it holds great promise, the use of video in customer support remains surprisingly limited. Video replies present an excellent opportunity to quickly create product demonstrations, introduce yourself personally, or showcase effective solutions. This approach not only fosters trust but also accelerates the resolution process for tickets, leading to enhanced customer satisfaction overall.
With Video Reply, you can record videos straight from Zendesk tickets or choose from a curated library within the app. Utilize video to craft informative tutorials that detail the steps needed to address customer problems effectively. You also have the option to save your videos in the library for easy access in the future. Additionally, you can request videos from customers to gain deeper insights into their concerns and requirements. Organize your video content using tags for easy retrieval and classification. Furthermore, you can design customized video page previews for your recipients, ensuring a more engaging and tailored communication experience.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Zendesk
No
Pricing Details
$0
Free Trial
No
Free Version
Yes
Pricing Details
$19 per agent/per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Leawo Software
Founded
2007
Country
China
Website
www.leawo.org/cleverget-recorder/
Vendor Details
Company Name
GrowthDot
Founded
2015
Country
Ukraine
Website
growthdot.com