Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CleverGet Recorder is a completely free streaming video recording tool that lets users capture online videos without sacrificing quality or dealing with ads. It supports recording both live streams and on-demand content with ease and precision. The software can record videos in resolutions up to 4K and at 60FPS, delivering smooth and high-definition output. Users can save recordings as MP4 or MKV files, which offer flexibility for offline viewing. CleverGet Recorder features scheduling options, allowing users to preset recording start times and durations for automatic capture. It also supports GPU graphics card processing to optimize recording speed and quality. The platform is ideal for anyone looking to save streaming content without interruptions. Additionally, the tool skips ads during recording, ensuring a clean viewing experience.

Description

Elevate the customer support experience by leveraging the Video Reply app for Zendesk, which allows you to record and dispatch video responses directly within ticket communications, moving beyond simple text exchanges. Although it holds great promise, the use of video in customer support remains surprisingly limited. Video replies present an excellent opportunity to quickly create product demonstrations, introduce yourself personally, or showcase effective solutions. This approach not only fosters trust but also accelerates the resolution process for tickets, leading to enhanced customer satisfaction overall. With Video Reply, you can record videos straight from Zendesk tickets or choose from a curated library within the app. Utilize video to craft informative tutorials that detail the steps needed to address customer problems effectively. You also have the option to save your videos in the library for easy access in the future. Additionally, you can request videos from customers to gain deeper insights into their concerns and requirements. Organize your video content using tags for easy retrieval and classification. Furthermore, you can design customized video page previews for your recipients, ensuring a more engaging and tailored communication experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Zendesk No 

Integrations

Zendesk Yes 

Pricing Details

$0
Free Trial No 
Free Version Yes 

Pricing Details

$19 per agent/per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Leawo Software

Founded

2007

Country

China

Website

www.leawo.org/cleverget-recorder/

Vendor Details

Company Name

GrowthDot

Founded

2015

Country

Ukraine

Website

growthdot.com

Product Features

Product Features

Alternatives

Alternatives

liteCam Reviews

liteCam

RSUPPORT Co. Ltd.
Audials Reviews

Audials

Audials AG
Quibbly Reviews

Quibbly

Scriptify Inc.
liteCam Reviews

liteCam

RSUPPORT Co. Ltd.