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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Clero serves as an AI-driven reception solution tailored for dental offices and healthcare facilities across the UK and Ireland. It efficiently handles incoming and overflow calls, offers after-hours support, assesses inquiries, manages appointment bookings or changes within compatible practice management systems, and directs urgent or complicated calls to the appropriate staff members. Moreover, Clero is capable of making outgoing calls for purposes such as lead follow-up, confirming appointments, managing recalls, and filling wait-lists. The platform also accommodates practice-specific call protocols, payment processing, and communication with patients. Essentially, it is crafted to enhance the capabilities of reception teams while ensuring that clinical decision-making and emergency services remain intact and uncompromised. Thus, Clero stands as a valuable asset in optimizing healthcare communication and operational efficiency.

Description

Zo, developed by Zocdoc, is an innovative AI-driven phone assistant designed to swiftly manage inbound scheduling calls, eliminating the frustration of hold times and traditional IVR systems while efficiently booking patient appointments directly into existing electronic health record (EHR) systems through natural, conversational dialogue. This tool can handle an unlimited number of concurrent calls around the clock, autonomously addressing up to 70% of scheduling inquiries and only passing more complicated issues to human staff as necessary. Zo can be tailored to fit the specific booking protocols of different practices, integrates flawlessly with their telecommunication and EHR systems, and smartly directs patients by, for example, sending routine requests to nurse practitioners while reserving more complex matters for physicians. Practices are charged only for successfully scheduled appointments, avoiding any upfront costs, per-minute fees, or lengthy contracts, thus presenting a low-risk option for implementation. Initial users have reported that average call resolution times are under 3 minutes and 30 seconds without any hold time, coupled with patient satisfaction ratings that surpass 80%. This level of efficiency not only enhances workflow but also significantly improves the overall patient experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign Yes 
AeronaClinic Yes 
Calendly Yes 
CareStack Yes 
Dentally Yes 
EXACT Dental Software Yes 
Facebook Yes 
GoHighLevel Yes 
Google Calendar Yes 
Google Cloud Platform No 
Instagram Yes 
Microsoft Outlook Yes 
Pearl Dental Software Yes 
Semble Yes 
Stripe Yes 
TikTok Yes 
WhatsApp Yes 
Xero Yes 

Integrations

ActiveCampaign No 
AeronaClinic No 
Calendly No 
CareStack No 
Dentally No 
EXACT Dental Software No 
Facebook No 
GoHighLevel No 
Google Calendar No 
Google Cloud Platform Yes 
Instagram No 
Microsoft Outlook No 
Pearl Dental Software No 
Semble No 
Stripe No 
TikTok No 
WhatsApp No 
Xero No 

Pricing Details

Custom pricing based on setup, call volume, inbound and outbound workflows, integrations, locations, telephony requirements, and support.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Clero

Founded

2025

Country

United Kingdom

Website

cleroai.com

Vendor Details

Company Name

Zocdoc

Founded

2007

Country

United States

Website

www.zocdoc.com/about/ai-phone-assistant/

Alternatives

Alternatives