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Description
ClerkChat serves as an AI-driven support chatbot tailored for small to medium-sized enterprises, seamlessly integrating with a company's existing resources—such as public webpages, help guides, PDFs, and internal procedures—to provide answers to customer inquiries through a chat widget featured on their website. This system operates autonomously outside regular business hours and is programmed to escalate queries that are outside its expertise or when a customer requests a human representative, ensuring that the transition to a human agent includes the necessary context from the conversation history. The implementation process is straightforward, requiring no specialized engineering; businesses simply direct ClerkChat to their online presence and documentation, assess the knowledge base it generates, and incorporate a script tag for functionality. Typical applications of ClerkChat encompass addressing pre-sales inquiries, managing enrollment and booking questions, clarifying order and policy issues, and alleviating the workload of small support teams by handling repetitive inquiries. Additionally, its ability to maintain conversation context during handoffs ensures a smoother experience for customers who need human assistance.
Description
Hiy serves as an AI support representative for your website, allowing you to input your site's URL so it can assimilate information from your pages and documents, subsequently responding to customer inquiries via a chat widget. Each response is sourced directly from your content, complete with a reference to the original text, ensuring transparency. When it exhausts the available information, it clearly communicates this limitation instead of making assumptions and seamlessly transfers the dialogue to your support team, including the entire chat history. With a flat-rate pricing structure, there are no unexpected charges, even during high-traffic months. Additionally, hiy can create Team Agents that assist coworkers using internal documentation, as well as a complimentary Expert Twin that has its own page. Teams have the flexibility to adjust agent behaviors and handoff procedures, monitor conversations through a dedicated inbox, and integrate hiy with customer support systems like Zendesk and Intercom, enhancing overall operational efficiency. This comprehensive approach ensures that both customers and team members receive the most accurate and timely information available.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Intercom
No
Model Context Protocol (MCP)
No
Slack
No
Stripe
No
Zendesk
No
Integrations
Intercom
Yes
Model Context Protocol (MCP)
Yes
Slack
Yes
Stripe
Yes
Zendesk
Yes
Pricing Details
$49/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$19.99/month
A free tier includes 300 visitor messages per month across twins. Paid plans start at $19.99/month. A 14-day trial is available without a credit card. Plans have no per-resolution charge or message overage fees.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ClerkChat
Founded
2026
Country
Singapore
Website
clerkchat.co
Vendor Details
Company Name
Foldox
Country
Ireland
Website
hiy.ai