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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ClerkChat serves as an AI-driven support chatbot tailored for small to medium-sized enterprises, seamlessly integrating with a company's existing resources—such as public webpages, help guides, PDFs, and internal procedures—to provide answers to customer inquiries through a chat widget featured on their website. This system operates autonomously outside regular business hours and is programmed to escalate queries that are outside its expertise or when a customer requests a human representative, ensuring that the transition to a human agent includes the necessary context from the conversation history. The implementation process is straightforward, requiring no specialized engineering; businesses simply direct ClerkChat to their online presence and documentation, assess the knowledge base it generates, and incorporate a script tag for functionality. Typical applications of ClerkChat encompass addressing pre-sales inquiries, managing enrollment and booking questions, clarifying order and policy issues, and alleviating the workload of small support teams by handling repetitive inquiries. Additionally, its ability to maintain conversation context during handoffs ensures a smoother experience for customers who need human assistance.

Description

Hiy serves as an AI support representative for your website, allowing you to input your site's URL so it can assimilate information from your pages and documents, subsequently responding to customer inquiries via a chat widget. Each response is sourced directly from your content, complete with a reference to the original text, ensuring transparency. When it exhausts the available information, it clearly communicates this limitation instead of making assumptions and seamlessly transfers the dialogue to your support team, including the entire chat history. With a flat-rate pricing structure, there are no unexpected charges, even during high-traffic months. Additionally, hiy can create Team Agents that assist coworkers using internal documentation, as well as a complimentary Expert Twin that has its own page. Teams have the flexibility to adjust agent behaviors and handoff procedures, monitor conversations through a dedicated inbox, and integrate hiy with customer support systems like Zendesk and Intercom, enhancing overall operational efficiency. This comprehensive approach ensures that both customers and team members receive the most accurate and timely information available.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Intercom No 
Model Context Protocol (MCP) No 
Slack No 
Stripe No 
Zendesk No 

Integrations

Intercom Yes 
Model Context Protocol (MCP) Yes 
Slack Yes 
Stripe Yes 
Zendesk Yes 

Pricing Details

$49/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$19.99/month
A free tier includes 300 visitor messages per month across twins. Paid plans start at $19.99/month. A 14-day trial is available without a credit card. Plans have no per-resolution charge or message overage fees.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ClerkChat

Founded

2026

Country

Singapore

Website

clerkchat.co

Vendor Details

Company Name

Foldox

Country

Ireland

Website

hiy.ai

Product Features

Product Features

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