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Description
ClerkChat serves as an AI-driven support chatbot tailored for small to medium-sized enterprises, seamlessly integrating with a company's existing resources—such as public webpages, help guides, PDFs, and internal procedures—to provide answers to customer inquiries through a chat widget featured on their website. This system operates autonomously outside regular business hours and is programmed to escalate queries that are outside its expertise or when a customer requests a human representative, ensuring that the transition to a human agent includes the necessary context from the conversation history. The implementation process is straightforward, requiring no specialized engineering; businesses simply direct ClerkChat to their online presence and documentation, assess the knowledge base it generates, and incorporate a script tag for functionality. Typical applications of ClerkChat encompass addressing pre-sales inquiries, managing enrollment and booking questions, clarifying order and policy issues, and alleviating the workload of small support teams by handling repetitive inquiries. Additionally, its ability to maintain conversation context during handoffs ensures a smoother experience for customers who need human assistance.
Description
Viavitna serves as a website chatbot and AI assistant that provides answers by utilizing authorized materials from website pages, policies, FAQs, and documentation. It efficiently gathers source material, delivers responses with appropriate citations, and can either refrain from answering or present relevant excerpts if the material does not align with the inquiry. Teams have the ability to upload content in Markdown, HTML, or plain text formats, allowing them to review, test a draft collection, and subsequently publish a chat widget through a simple script tag. The product includes a direct answer API and a read-only MCP endpoint designed for server-side clients. It can be accessed as a managed hosted service or as a self-hosted deployment on hardware controlled by the customer, ensuring that models and content operate within the selected environment. Common applications of Viavitna encompass customer support, inquiries regarding policies and products, dissemination of regulated public information, and facilitating access to internal knowledge. The pricing structure for hosted services is a flat monthly fee rather than based on usage, and an owned licensing option is also available for those who prefer a different arrangement. By offering these flexible deployment options, Viavitna caters to a variety of organizational needs and preferences.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Model Context Protocol (MCP)
No
Pricing Details
$49/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$149/month
Hosted plan: $149 per month, flat and not metered by question. Owned license: $12,000 one-time, plus $2,400 per year for updates and support or $6,000 per year for the all-in option. Multi-site annual plans are scoped at $25,000–$75,000.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ClerkChat
Founded
2026
Country
Singapore
Website
clerkchat.co
Vendor Details
Company Name
ASL LLC
Founded
2017
Country
United States
Website
viavitna.com