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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Every tool utilized within a contact center offers a unique insight into the operational health, each insight prompting a specific action to be taken. ClearView stands as the unified source of truth for these varied insights, enabling you to dedicate less time to report generation and more time to achieving tangible results. Just like when you're multitasking by driving, conversing on the phone, and enjoying a breakfast burrito—it's easy to lose focus and veer off course; the real-time alerts from "rumble strips" help you make necessary adjustments. In a similar fashion, ClearView acts as a virtual rumble strip for employees, notifying them of unproductive habits to maintain team focus. Historically, reports were exclusively directed toward management and then slowly filtered down to agents, often treated as an afterthought. In contrast, today’s call center agents not only have the capability to read reports but also thrive on constant updates. With ClearView, agents remain consistently informed about their performance, allowing you to concentrate on the most critical aspects of your operation. This shift ensures that teams are more engaged and proactive in their roles, ultimately driving better outcomes.

Description

Directors, managers, and consultants can be empowered with the tools they need to succeed in remote or in-office settings. Unrivalled performance reporting, gamification, daily updates emails to your team. OneUp integrates with many third-party CRMs, VOIP systems, and other solutions to allow sales leaders to view all of their key metrics in one place. Spin up fantasy-sports-inspired leagues, collaborative missions or head-to-head challenges in minutes. You can concentrate on what is most important, building your business. Performance updates are automatically sent. By linking CRM data to OneUp competitions, you can maximize your investment in existing technology. Remember, "If it isn’t tracked, it’s not fact." For keeping your team informed about progress, get rid of spreadsheets, whiteboards, and emails. Everything is automated as soon as you hit 'Go. You can tap into the competitive nature of salespeople by comparing them in real-time to their colleagues.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesloft

Integrations

Salesloft

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$33 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ClearView

Founded

2012

Country

United States

Website

clearviewlive.com/dashboards/

Vendor Details

Company Name

Stormburst Studios

Country

United Kingdom

Website

www.oneupsales.co.uk

Product Features

Sales Performance Management

Incentive Compensation Management (ICM)
Predictive Sales Analytics
Quota Management
Reporting / Analytics
Sales Coaching Analysis
Sales Gamification
Sales Performance Tracking
Sales Planning & Forecasting
Territory Management

Product Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

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