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Description
ClearFeed is a Slack-integrated AI-powered support platform that combines the efficiency of a helpdesk with Slack’s collaborative environment.
1. Transform Slack into a central hub to manage requests.
2. Converting customer inquiries into actionable tickets will help you to respond quickly.
3. Automated knowledge bases can be used to provide support for many clients.
4. Slack's conversational ticketing simplifies internal employee support.
5. Support and Customer Success Teams can work efficiently within Slack.
6. Improve accountability and response times.
7. Monitor and manage customer inquiries from a single Slack Channel.
8. Keep your team aligned on all platforms and tools.
9. Boost productivity with AI-driven answers and organized knowledge resources.
10. Integrate seamlessly with existing tools to ensure efficient two-way communications.
Description
Slicki provides a seamless way to manage and access information associated with your Slack channels. Consider it a wiki specifically designed for Slack, functioning as an intranet, a document management system, and a knowledge base all in one. When you integrate the Slicki App into your Slack workspace, your team can instantly create, access, and update pages of information directly within Slack. This tool serves as an excellent method for sharing insights, transforming conversations into documentation, and efficiently organizing and retrieving data pertinent to your organization in a format that your team members already know well. Moreover, Slicki is accessible through any desktop or mobile browser by simply substituting your "slack.com" team URL with "slicki.wiki," allowing you to view your Slicki content in a familiar structure. This integration enhances collaboration and ensures that valuable information is always at your fingertips, streamlining processes and improving productivity across the board.
API Access
Has API
API Access
Has API
Integrations
Slack
ClickUp
Freshdesk
GitHub
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Teams
Integrations
Slack
ClickUp
Freshdesk
GitHub
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Teams
Pricing Details
$24 per month
Free Trial
Free Version
Pricing Details
$20 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ClearFeed
Founded
2021
Country
Bangalore, India
Website
clearfeed.ai/
Vendor Details
Company Name
Slicki
Founded
2018
Country
Denmark
Website
www.slicki.wiki/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management