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Description
ClearFeed is a Slack-integrated AI-powered support platform that combines the efficiency of a helpdesk with Slack’s collaborative environment.
1. Transform Slack into a central hub to manage requests.
2. Converting customer inquiries into actionable tickets will help you to respond quickly.
3. Automated knowledge bases can be used to provide support for many clients.
4. Slack's conversational ticketing simplifies internal employee support.
5. Support and Customer Success Teams can work efficiently within Slack.
6. Improve accountability and response times.
7. Monitor and manage customer inquiries from a single Slack Channel.
8. Keep your team aligned on all platforms and tools.
9. Boost productivity with AI-driven answers and organized knowledge resources.
10. Integrate seamlessly with existing tools to ensure efficient two-way communications.
Description
Motivate your team to enhance their organization, influence, and helpfulness by implementing effective strategies. Discover valuable suggestions for optimizing the efficient use of Slack, along with aggregated metrics and insights into your team's engagement on the platform. Team members will receive a weekly scorecard that reflects their current standings in Organization, Influence, and Help, along with straightforward tips for leveraging Slack's functionalities like Threads and Edits. Additionally, your team's manager will have access to a consolidated report detailing metrics for each of these categories. At Pleesher, we identified that many organizations overlook the importance of rewarding their customers, clients, users, and visitors in the digital space. Even if you're not a developer, rest assured that our straightforward setup process comes at no cost to you, making it easy to establish your incentive program with our support. While you will need to add some code to your website or online platform, our comprehensive step-by-step action guide ensures that this process is manageable for everyone involved. With our assistance, you can foster a more engaged and productive team environment.
API Access
Has API
API Access
Has API
Integrations
Slack
ClickUp
Freshdesk
GitHub
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Teams
Integrations
Slack
ClickUp
Freshdesk
GitHub
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Teams
Pricing Details
$24 per month
Free Trial
Free Version
Pricing Details
$10 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ClearFeed
Founded
2021
Country
Bangalore, India
Website
clearfeed.ai/
Vendor Details
Company Name
Pleesher
Founded
2015
Country
France
Website
pleesher.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Productivity
Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat