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Description

Claude Sonnet 4 is an advanced AI model that enhances coding, reasoning, and problem-solving capabilities, perfect for developers and businesses in need of reliable AI support. This new version of Claude Sonnet significantly improves its predecessor’s capabilities by excelling in coding tasks and delivering precise, clear reasoning. With a 72.7% score on SWE-bench, it offers exceptional performance in software development, app creation, and problem-solving. Claude Sonnet 4’s improved handling of complex instructions and reduced errors in codebase navigation make it the go-to choice for enhancing productivity in technical workflows and software projects.

Description

Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AiAssistWorks
Amazon Bedrock
Amp
Augment Code
BLACKBOX AI
Brokk
C++
Claude Haiku 4.5
Cody
DataGrip
Doraverse
Elixir
F#
GitAuto
Go
JavaScript
Model Context Protocol (MCP)
OpenCode
Rider
Thesys Agent Builder

Integrations

AiAssistWorks
Amazon Bedrock
Amp
Augment Code
BLACKBOX AI
Brokk
C++
Claude Haiku 4.5
Cody
DataGrip
Doraverse
Elixir
F#
GitAuto
Go
JavaScript
Model Context Protocol (MCP)
OpenCode
Rider
Thesys Agent Builder

Pricing Details

$3 / 1 million tokens (input)
Input: $3 per 1 million tokens
Output: $15 per 1 million tokens
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Anthropic

Founded

2021

Country

United States

Website

claude.ai

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/agentforce/koa/

Product Features

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