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features
design
support

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Description

Enhanced member communication strategies are essential for boosting engagement with key initiatives to produce quantifiable outcomes. The Accelerate Member Engagement (AME) platform developed by Clarity enabled a national health plan to realize a remarkable 75% boost in engagement rates by utilizing specially designed stickers on member ID cards. The significant amount of time individuals dedicate to reading direct mail from their health plans highlights a substantial opportunity to use print communications as a means to foster engagement. Clarity offers top-tier SaaS solutions and advisory services aimed at improving the effectiveness of ID cards, explanation of benefits (EOBs), member guides, and various other correspondence throughout the member lifecycle. These improvements are instrumental in driving higher participation rates in crucial member activities and benefits, such as registrations for online portals, chronic condition management programs, telehealth consultations, and mail-order prescription enrollments. Engaging members effectively is vital for the overall success of health plans, as it directly influences their ability to deliver quality care and services. Ultimately, by leveraging innovative communication tools, health plans can significantly enhance member satisfaction and health outcomes.

Description

Your obstacles are our primary concern: enhancing health plan KPIs, effectively acquiring and retaining members, optimizing operational efficiency, improving benefits utilization, and making a positive difference in health outcomes. With Zipari, you gain access to the pioneering technology platform designed to tackle all these customer experience challenges for your organization simultaneously. Boost user adoption, engage and re-engage digitally, and create tailored interactions with employers, brokers, providers, and members. Inform consumers about their benefits, promote participation in wellness programs, and implement automated recommendations for the next best actions based on real-time data and established objectives to maximize value. Streamline administrative duties with ready-made workflows while minimizing call-center demands across your entire audience. Additionally, achieve effortless integration with your current systems and technology for seamless functionality. This comprehensive approach not only enhances user satisfaction but also positions your organization for sustained success in the evolving healthcare landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Blue Triangle

Integrations

Blue Triangle

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Clarity

Country

United States

Website

clarityssi.com

Vendor Details

Company Name

Zipari

Founded

2014

Country

United States

Website

zipari.com/platform

Product Features

Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Alternatives

Alternatives