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Description
Enhanced member communication strategies are essential for boosting engagement with key initiatives to produce quantifiable outcomes. The Accelerate Member Engagement (AME) platform developed by Clarity enabled a national health plan to realize a remarkable 75% boost in engagement rates by utilizing specially designed stickers on member ID cards. The significant amount of time individuals dedicate to reading direct mail from their health plans highlights a substantial opportunity to use print communications as a means to foster engagement. Clarity offers top-tier SaaS solutions and advisory services aimed at improving the effectiveness of ID cards, explanation of benefits (EOBs), member guides, and various other correspondence throughout the member lifecycle. These improvements are instrumental in driving higher participation rates in crucial member activities and benefits, such as registrations for online portals, chronic condition management programs, telehealth consultations, and mail-order prescription enrollments. Engaging members effectively is vital for the overall success of health plans, as it directly influences their ability to deliver quality care and services. Ultimately, by leveraging innovative communication tools, health plans can significantly enhance member satisfaction and health outcomes.
Description
Your obstacles are our primary concern: enhancing health plan KPIs, effectively acquiring and retaining members, optimizing operational efficiency, improving benefits utilization, and making a positive difference in health outcomes. With Zipari, you gain access to the pioneering technology platform designed to tackle all these customer experience challenges for your organization simultaneously. Boost user adoption, engage and re-engage digitally, and create tailored interactions with employers, brokers, providers, and members. Inform consumers about their benefits, promote participation in wellness programs, and implement automated recommendations for the next best actions based on real-time data and established objectives to maximize value. Streamline administrative duties with ready-made workflows while minimizing call-center demands across your entire audience. Additionally, achieve effortless integration with your current systems and technology for seamless functionality. This comprehensive approach not only enhances user satisfaction but also positions your organization for sustained success in the evolving healthcare landscape.
API Access
Has API
API Access
Has API
Integrations
Blue Triangle
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Clarity
Country
United States
Website
clarityssi.com
Vendor Details
Company Name
Zipari
Founded
2014
Country
United States
Website
zipari.com/platform
Product Features
Product Features
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Insurance Agency
Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management