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Description
Enhanced member communication strategies are essential for boosting engagement with key initiatives to produce quantifiable outcomes. The Accelerate Member Engagement (AME) platform developed by Clarity enabled a national health plan to realize a remarkable 75% boost in engagement rates by utilizing specially designed stickers on member ID cards. The significant amount of time individuals dedicate to reading direct mail from their health plans highlights a substantial opportunity to use print communications as a means to foster engagement. Clarity offers top-tier SaaS solutions and advisory services aimed at improving the effectiveness of ID cards, explanation of benefits (EOBs), member guides, and various other correspondence throughout the member lifecycle. These improvements are instrumental in driving higher participation rates in crucial member activities and benefits, such as registrations for online portals, chronic condition management programs, telehealth consultations, and mail-order prescription enrollments. Engaging members effectively is vital for the overall success of health plans, as it directly influences their ability to deliver quality care and services. Ultimately, by leveraging innovative communication tools, health plans can significantly enhance member satisfaction and health outcomes.
Description
Our Guides leverage an innovative digital platform along with unique data models to connect with hard-to-reach members and maintain their engagement. By actively listening to these members and communicating in ways that resonate with them, Guides inspire and motivate individuals effectively. Members benefit from having a trustworthy companion and knowledgeable ally who possesses the understanding and tools necessary to help them tackle any obstacles they encounter. Reema is perceived as an AI-enhanced confidant, accessible via text around the clock. Utilizing insights derived from our data models, our Guides craft messages that target the appropriate individuals at optimal moments, employing the ideal communication style. This approach allows Reema to seamlessly integrate genuine human interaction with automated processes, making it both personable and scalable. By merging public data with our proprietary engagement metrics, Reema's data engine predicts which members might be at risk, enabling Guides to proactively engage and prevent expensive care by reaching out to those who may feel disconnected. Over time, this thoughtful engagement strategy not only transforms lives but also fosters improved health outcomes for members. Ultimately, the synergy of technology and human touch creates a powerful support system that drives meaningful change.
API Access
Has API
API Access
Has API
Integrations
Blue Triangle
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Clarity
Country
United States
Website
clarityssi.com
Vendor Details
Company Name
Reema Health
Country
United States
Website
www.reemahealth.com/solutions