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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Citywide Maintenance is a versatile and high-performance Computerized Maintenance Management System (CMMS) engineered to help municipalities organize, execute, and oversee diverse maintenance portfolios. By unifying service requests, work orders, and proactive maintenance schedules into one centralized hub, the platform creates a seamless link between administrative planning and boots-on-the-ground action. Its highly flexible architecture allows individual departments—from Public Works to Facilities—to tailor workflows and approval chains to their specific operational requirements. Beyond simple task tracking, the system drives accountability through automated scheduling, precision inventory management, and granular task classification. This ensures that resources are allocated efficiently and that no preventative maintenance task falls through the cracks. The integrated mobile application empowers field crews to access work orders, attach photos, and provide real-time updates from any location—even when working offline in remote areas.

Description

OpenWrench serves as a cloud-based platform for managing facilities maintenance and operations, aimed at helping organizations consolidate, automate, and enhance their maintenance processes across various buildings, assets, and teams. Users can efficiently create, delegate, and monitor work orders, oversee preventive maintenance schedules, and keep comprehensive asset records, which assists in minimizing downtime and prolonging the lifespan of equipment. The platform features real-time dashboards and reporting tools that provide insights into labor, expenses, performance metrics, and task progress, empowering managers to prioritize assignments and make informed decisions based on data. Additionally, OpenWrench is optimized for mobile field operations, allowing technicians to receive job requests, update tasks, upload images, and finalize assignments all from their smartphones or tablets, which streamlines processes and reduces reliance on paperwork. The platform also includes features for coordinating with vendors and contractors, tracking inventory and parts, managing multiple sites, and customizing workflows to meet specific organizational needs. As a result, OpenWrench not only enhances operational efficiency but also supports better collaboration among teams and stakeholders.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Geotab
Moneris
Paymentus
Questica Performance
mPACS

Integrations

Geotab
Moneris
Paymentus
Questica Performance
mPACS

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

PSD Citywide

Founded

2003

Country

Canada

Website

www.psdcitywide.com/software-solutions/cmms-system/

Vendor Details

Company Name

OpenWrench

Country

United States

Website

www.useopenwrench.com

Product Features

CMMS

Asset Tracking
Calibration Management
Inventory Control
Key & Lock Management
Mobile Access
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Product Features

Maintenance Management

Asset Tracking
Billing & Invoicing
Calibration Management
Dispatch Management
Inventory Control
Inventory Management
Key & Lock Management
Mobile Access
Planning Calendar
Predictive Maintenance
Preventive Maintenance
Purchasing
Scheduling
Service History Tracking
Technician Management
Work Order Management

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