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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We enhance the interactions between government and utilities for everyone's benefit. Smart Cities Benefit All. The most effective technology in the public sector ensures that bill payments are straightforward for every resident, catering to their individual preferences. Customers should have the flexibility to settle bills, request services, or access information through the channels that suit them best—be it online, by phone, at a kiosk, or with a cashier. We address challenges faced by the public sector. Our solutions streamline routine transactions and intricate procedures, ranging from settling water bills to applying for homestead deductions. Digital, integrated tools yield improved data management and enhance staff experiences. Our adaptable government technology can easily adjust to changing ordinances. This leads to improved outcomes and user experiences. Various cities, counties, and utility providers throughout the U.S. are utilizing citybase technology to facilitate fair debt collection, expedite payment processes, and offer tailored service delivery. Our team is as approachable as our technology, demonstrating a genuine commitment to fostering smooth and efficient interactions for all users. By prioritizing user experience, we aim to make civic engagement more accessible and enjoyable.

Description

Since 1984, Softworks Inc. has been creating software tailored for U.S. government agencies as well as the private sector. Our comprehensive suite of applications can operate independently or be linked with other components, facilitating seamless data sharing through a centralized information hub. Users can start with one or several modules and easily integrate additional ones due to the interconnected data and software interfaces. The company was founded in 1984 after recognizing the demand for PC-based solutions specifically crafted for county highway departments. Initially, we developed modules aimed at monitoring internal expenditures related to highway upkeep, and we have since broadened our offerings to cater to the diverse needs of various government entities. Our solutions are currently utilized in numerous types of government offices across the United States, showcasing the versatility and adaptability of our software. As a result, we continue to evolve our product lines to ensure they meet the changing requirements of public sector organizations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

SAP SuccessFactors

Integrations

SAP SuccessFactors

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Citybase

Country

United States

Website

thecitybase.com

Vendor Details

Company Name

Softworks

Founded

1984

Country

United States

Website

softworks.org

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Product Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

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