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Average Ratings 0 Ratings
Description
We enhance the interactions between government and utilities for everyone's benefit. Smart Cities Benefit All. The most effective technology in the public sector ensures that bill payments are straightforward for every resident, catering to their individual preferences. Customers should have the flexibility to settle bills, request services, or access information through the channels that suit them best—be it online, by phone, at a kiosk, or with a cashier. We address challenges faced by the public sector. Our solutions streamline routine transactions and intricate procedures, ranging from settling water bills to applying for homestead deductions. Digital, integrated tools yield improved data management and enhance staff experiences. Our adaptable government technology can easily adjust to changing ordinances. This leads to improved outcomes and user experiences. Various cities, counties, and utility providers throughout the U.S. are utilizing citybase technology to facilitate fair debt collection, expedite payment processes, and offer tailored service delivery. Our team is as approachable as our technology, demonstrating a genuine commitment to fostering smooth and efficient interactions for all users. By prioritizing user experience, we aim to make civic engagement more accessible and enjoyable.
Description
Since 1984, Softworks Inc. has been creating software tailored for U.S. government agencies as well as the private sector. Our comprehensive suite of applications can operate independently or be linked with other components, facilitating seamless data sharing through a centralized information hub. Users can start with one or several modules and easily integrate additional ones due to the interconnected data and software interfaces. The company was founded in 1984 after recognizing the demand for PC-based solutions specifically crafted for county highway departments. Initially, we developed modules aimed at monitoring internal expenditures related to highway upkeep, and we have since broadened our offerings to cater to the diverse needs of various government entities. Our solutions are currently utilized in numerous types of government offices across the United States, showcasing the versatility and adaptability of our software. As a result, we continue to evolve our product lines to ensure they meet the changing requirements of public sector organizations.
API Access
Has API
API Access
Has API
Integrations
SAP SuccessFactors
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Citybase
Country
United States
Website
thecitybase.com
Vendor Details
Company Name
Softworks
Founded
1984
Country
United States
Website
softworks.org
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management
Product Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management