Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We enhance the interactions between government and utilities for everyone's benefit. Smart Cities Benefit All. The most effective technology in the public sector ensures that bill payments are straightforward for every resident, catering to their individual preferences. Customers should have the flexibility to settle bills, request services, or access information through the channels that suit them best—be it online, by phone, at a kiosk, or with a cashier. We address challenges faced by the public sector. Our solutions streamline routine transactions and intricate procedures, ranging from settling water bills to applying for homestead deductions. Digital, integrated tools yield improved data management and enhance staff experiences. Our adaptable government technology can easily adjust to changing ordinances. This leads to improved outcomes and user experiences. Various cities, counties, and utility providers throughout the U.S. are utilizing citybase technology to facilitate fair debt collection, expedite payment processes, and offer tailored service delivery. Our team is as approachable as our technology, demonstrating a genuine commitment to fostering smooth and efficient interactions for all users. By prioritizing user experience, we aim to make civic engagement more accessible and enjoyable.
Description
We offer an extensive array of services and solutions aimed at enhancing customer engagement while streamlining your office operations. With options ranging from mobile apps and iPad kiosks to web solutions, mail services, and credit card processing, we equip you with all the tools necessary to simplify your daily tasks. County Web is engineered to deliver a fluid online experience, ensuring smoother transactions for your clientele. This platform minimizes the time required for transactions, featuring fewer clicks and page loads than other available options. Our backend reporting and reconciliation processes have been tailored to save valuable time for county staff, developed entirely based on user feedback. Furthermore, we present an ideal option: a satellite courthouse location at a significantly reduced cost. By introducing satellite kiosk terminals across your county, you can extend your outreach beyond traditional courthouses! Our dedicated team handles all the logistics and setup, allowing you to observe an increase in renewals effortlessly. Additionally, this innovative approach not only enhances accessibility but also contributes to improved customer satisfaction within the community.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Citybase
Country
United States
Website
thecitybase.com
Vendor Details
Company Name
Breeze Group
Founded
2015
Country
United States
Website
www.mycountyapps.com
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
No
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
No
Taxation & Assessment
No
Utility Billing
No
Work Order Management
No
Product Features
Government
Budgeting & Forecasting
No
Code Enforcement
No
Compliance Management
No
Fixed Asset Management
No
Inventory Management
No
License Issuance
Yes
Permit Issuance
No
Purchasing & Receiving
No
Self Service Portal
Yes
Taxation & Assessment
Yes
Utility Billing
Yes
Work Order Management
No