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Description
A smart city initiative places citizens at the core of its framework by streamlining interactions with local governments and communities. The rapid urbanization trends we are witnessing today pose significant challenges in various sectors, including economic, social, healthcare, and logistics. Our surroundings are filled with valuable data that often go unutilized due to inadequate communication and engagement. The vision for a modern city in the 21st century is to harness this data effectively and enhance dialogue between officials and the public. It is essential for citizens to take an active role in civic matters, thereby impacting the future development of their city or region in a meaningful way. The synergy between residents and local authorities is vital for urban progress, as this collaborative approach strengthens community ties. Furthermore, this innovative method of fostering communication among citizens, coupled with the benefits derived from analyzing collected data, leads to tangible improvements in the overall condition of municipalities. Ultimately, this customized approach aims to address the specific challenges faced by each locality, paving the way for more tailored and effective solutions.
Description
QScend Technologies, Inc. stands out as a top-tier provider of web-based software designed specifically for local and county governments, effectively managing citizen requests. With our innovative citizen request management solution, numerous government agencies and call centers nationwide have enhanced their service delivery, streamlined operations, and optimized their performance metrics. This success has established us as the go-to choice for CRM/311 software across the United States, reflecting our commitment to improving municipal services and fostering community engagement. Our software not only addresses current needs but also adapts to the evolving demands of local governance.
API Access
Has API
API Access
Has API
Integrations
IBM Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SoyHuCe
Founded
2013
Country
France
Website
www.city2gether.fr/
Vendor Details
Company Name
QScend Technologies
Founded
1998
Country
United States
Website
www.qscend.com
Product Features
Product Features
Code Enforcement
Case Management
Code Maintenance
Document Management
Fee Maintenance
GIS
Inspection Management
Letter Generation
Photo Management
Planning & Zoning
Violation History
Weed Abatement Control
Municipal
Animal Licensing
Code Enforcement
Fund Accounting
Inventory Management
License Issuance
Parking Management
Permit Issuance
Planning & Zoning
Property Database
Taxation & Assessment
Utility Billing
Work Order Management
Public Works
Billing & Invoicing
Compliance Management
Contract Management
Customer Database
Document Management
Equipment Maintenance
Fixed Asset Management
Job Costing
Project Management
Service Request Management
Work Order Management
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
