Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
To protect sensitive information, it's essential to ensure both assets and personnel are secured at all times. Citrix Analytics for Security provides proactive defense mechanisms that enhance security without hindering the employee experience. Safeguard your workforce, IT infrastructure, and data using intelligent analytics. Identify potential threats to your information with enhanced visibility throughout your organization. Citrix has been recognized as a Leader in the IDC MarketScape for virtual client computing. Assess user experiences and reveal the overall health of your IT environment. Ensure that employees enjoy a superior virtual experience across various devices. Transform the employee experience through an advanced workspace platform. Our Customer Success Services (CSS) Select program, which comes with your subscription, offers continuous support, expert advice, adaptable training, and proactive oversight. Our primary objective is your success, and we are dedicated to helping you achieve it. With the right tools and support, your organization can navigate the complexities of the digital landscape with confidence.
Description
ipSCAPE delivers cutting-edge cloud-based technology for enhancing customer experience, boasting an array of features that are both scalable and easily integrated. Its user interface is sleek, contemporary, and user-friendly, allowing for seamless campaign creation and real-time reporting to keep track of customer service and sales activities. Developed in Australia, ipSCAPE supports the multi-channel communication needs of prominent businesses, large enterprises, and governmental organizations. Since all communication channels are built directly into the ipSCAPE platform, users can avoid the hassle of intricate integrations or high-cost add-ons. The platform provides various communication options including voice calls, emails, web chats, and SMS, enabling businesses to meet their customers' preferred communication methods and foster outstanding interactions. Additionally, sophisticated dialing and lead management tools are included to enhance contact center efficiency and increase sales conversion rates. By utilizing such a comprehensive system, businesses can ensure they remain competitive in a rapidly evolving market.
API Access
Has API
API Access
Has API
Integrations
Agolix by Assessment Generator
Azure Marketplace
BMC AMI Ops Monitoring
Bold BI
DNSSense
Goliath Performance Monitor
MobiWork
Nutanix Security Central
Nutanix Self-Service
OfficeRecovery
Integrations
Agolix by Assessment Generator
Azure Marketplace
BMC AMI Ops Monitoring
Bold BI
DNSSense
Goliath Performance Monitor
MobiWork
Nutanix Security Central
Nutanix Self-Service
OfficeRecovery
Pricing Details
$3 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cloud Software Group
Founded
2022
Country
United States
Website
www.citrix.com/products/citrix-analytics-security/
Vendor Details
Company Name
IpSCAPE
Founded
2005
Country
Australia
Website
www.ipscape.com.au
Product Features
Network Monitoring
Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Network Traffic Analysis (NTA)
Anomalous Behavior Detection
High Bandwidth Usage Monitoring
Historical Behavior Data
Identify High Network Traffic Sources
Network Transaction Visibility
Stream Data to IDR or Data Lake
Traffic Decryption
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Predictive Dialer
Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management