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Description

As cloud-based applications and 5G technology become more prevalent, Communication Service Providers (CSPs) are compelled to prioritize delivering a superior user experience. Business clients and everyday consumers alike are unwilling to tolerate sluggish or malfunctioning applications, nor are they satisfied with poor-quality audio or video during virtual meetings. Achieving high Quality of Service (QoS) and an elevated Quality of Experience (QoE) is essential for demonstrating network excellence. To achieve these goals, CSPs must gain unprecedented insights into their networks. Cirries' Data Analysis in Real Time (DART) enables this level of understanding. DART serves as an all-encompassing network performance monitoring solution that offers comprehensive visibility across a range of environments, including physical, virtual, software-defined, and cloud-based networks. By analyzing all network traffic and application transactions in real-time, DART generates numerous detailed metrics regarding voice, video, and application performance. It is capable of identifying network bottlenecks, performance issues, application delays, and glitches in web applications, ultimately ensuring that users enjoy a seamless experience. This innovative tool empowers CSPs to make informed decisions, further enhancing their service quality.

Description

Quickly identify and forecast outages and impairments that impact subscribers, many of which often go undetected. This process unveils the implications, sources, and underlying causes of events, allowing for prioritization and expedited fault resolution while enhancing the user experience proactively. It dynamically forecasts and identifies outages and impairments across both mobile and fixed networks, as well as in physical and virtual environments. Abnormal events that influence network performance and user satisfaction are classified, correlated, and grouped for better assessment. Fault locations are isolated, and root causes are diagnosed to enable effective, coordinated, and prescriptive measures. By consolidating and analyzing data from various source systems, it breaks down silos and provides integrated insights. Additionally, it optimizes latency, network efficiency, and service delivery through comprehensive, multi-layered anomaly detection combined with correlated analytics. The system also identifies and resolves transient degradations and recurring issues that can hinder performance, ultimately delivering a superior user experience. This proactive approach not only improves operational efficiency but also fosters customer satisfaction and loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cirries Technologies

Founded

2006

Country

United States

Website

www.cirries.com/solutions/communications-service-provider/performance-monitoring-qos-qoe/

Vendor Details

Company Name

EXFO

Founded

1985

Country

Canada

Website

www.exfo.com/en/products/service-assurance-platform/nova-sensai/

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Product Features

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